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LifeStance Therapists & Psychiatrists

4.2

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Location details

2222 W Spring Creek Pkwy, Suite 116, Plano, TX, 75023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.278 reviews
Ashley Kendrick's profile image
Ashley Kendrick 
5 days ago

Let me start this review off with the fact that I have a masters degree in educational psychology and have worked closely with therapists/mental health providers for years and am very familiar with the ethical guidelines for therapists. I was booking my appointment through the phone and using my workplace employee assistance program that provides mental health services at no cost to me. When I booked the appointment, I told them this and was told to provide that information when I came in for the appointment. Upon arrival fo... read more

R Chan's profile image
R Chan 
a week ago

Hi, I normally don’t write up any complaints but why am I being charged for a service I did not use? I spoke to your front end person in the 2222 W Spring Creek Pkwy, Suite 116 Plano, TX location and he even confirmed that one of the visit was coded wrong, and noticed that I did give a week’s notice for an appointment cancellation yet I was still billed as a no show. I was informed that I would only be billed for the second visit, AND it will be coded correctly and to just wait for the updated bill yet here we are weeks late... read more

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Mark Denny 
4 weeks ago

I’m very happy with the process of getting on board with them. The therapist is an amazing individual. He has opened so many doors that I never thought of. Highly recommend the whole organization. 

Min Kim's profile image
Min Kim 
a month ago

I made multiple medication refill requests through Lifestance's patient portal and called their office directly multiple times for over a month. And never had my medication refilled. It was a bit frustrating to say the least and I felt ignored. Thankfully I didn't have any bad withdrawal effects from not taking my medication. Never recieved a response to a message I sent to my PMHNP over a month ago. I guess patient health and safety isn't much of a priority here. 

Jym Segneri's profile image
Jym Segneri 
3 months ago

I am over-the-moon after my first few experiences with everyone at the Spring Creek Plano location. I couldn't be happier! The friendly nature of Timothy at the front desk and his foresight/knowledge/abilities to pair me with a Therapist for my needs and Insurance has given me a sense of pride in that I'm actually looking forward to the next step in therapy (not second guessing, which has been my story, to date). I am also overjoyed with Dr Priscilla! I came in with needs but also questions about what I have seen/heard/learn... read more

Frequently asked questions about LifeStance Therapists & Psychiatrists

How is LifeStance Therapists & Psychiatrists rated?

LifeStance Therapists & Psychiatrists has a 4.2 star rating with 78 reviews. 

When is LifeStance Therapists & Psychiatrists open?

LifeStance Therapists & Psychiatrists is open now. It will close at 5:00 p.m.