This profile has been claimed by the business owner or representative.
Livingston International
- Customs Brokers
- Vancouver, BC
About this business
Location details
1021 West Hastings Street, Suite 904, Vancouver, BC, V6E 0C3, Canada
Get directions
Unfortunately, this has been one of the worst customer service and overall service experiences I have had with a logistics company. I would strongly recommend working with a smaller logistics provider who is willing to work harder for your business, provide timely communication, and deliver a much higher level of service and accountability. After i wrote this review, i scrolled to read the other reviews. No surprises!!! Stay away from this company..
Back in September 2025 I relocated from Vancouver to Montréal and did an insane amount of research on car shipping — I literally got 100's of quotes. Livingston consistently came in $500–$1,000 cheaper than other companies offering door-to-door service. I’ll be honest — I was extremely skeptical because of the reviews online. I also know people are way more likely to review only when something goes wrong, not when things go smoothly. I asked my moving agent at AMJ which auto transport company they actually recommend, and s... read more
If I could give a negative rating, I would. Each time our company is assigned Livingston as the customs broker, it raises immediate concern, as these shipments consistently experience delays—often at least one full day past the scheduled delivery. Communication has been extremely poor. The staff often appear unaware of the shipment status, and obtaining any meaningful update requires repeated calls over several hours. There are no proactive or real-time updates provided, leaving carriers and customers in the dark unless we... read more
My experience with Livingston has truly been the worst experience I've ever had with a company. They are slow to respond, disorganized and unclear with their processes. It took 3 months to go from a simple quote to shipping one item from Canada to the US. When the shipment got to the border, the custom cost unexpectedly increased 80%. Livingston later lowered the number, still 40% more than we were originally quoted. On top of that, they charged us $80 for holding the shipment at the border, when the delay came from their in... read more
They can barely speak English never clear border on time have to call them multiple times for clearance. Terrible service I recommend all carriers and shippers to choose a different custom brokerage if you want your shipment delivered on time and not waiting at the border for 24 hours for a 30 min clearance
Frequently asked questions about Livingston International
How is Livingston International rated?
Livingston International has a 1.5 star rating with 24 reviews.
When is Livingston International open?
Livingston International is permanently closed.