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Livingston International
- Customs Brokers
- Toronto, ON
About this business
North America’s number one company focused on customs brokerage and compliance, Livingston International also offers international trade consulting and freight forwarding across the continent and around the globe. With our U.S. headquarters in Chicago, Livingston operates along the U.S.-Canada border, with regional air/sea hubs in Los Angeles, New York and Norfolk. Livingston employs over 2,900 employees at more than 100 key border points, seaports, airports and other strategic locations in North America, Europe and the Far ... read more
Location details
405 The West Mall, Suite 400, Toronto, ON, M9C 5K7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
The absolute worst customs broker I’ve ever had the misfortune of dealing with. They care little about the drivers. Case in point: I sent in my paperwork at noon, said I’d be at the border at 16:00. It’s now 18:00, and there is no file opened according to their website. To make matters worse, the customer is not happy the shipment is delayed, as today is the Friday of a long weekend, so instead of having the product today, it’ll be at least 3 days before it arrives. I called the call center and got the standard lies abo... read more
From a carriers view - they do not effectively communicate at all. You have to phone the driver's contact center which is just a call center with no customs experience or expertise, and they send an email to the team with any questions or concerns you might have. The team then NEVER answers back. Zero accountability and no one seems to care. Sometimes shipments will take 1 hour to clear, sometimes 8 hours, either way the call center will tell you to "check the tracker from time to time" and hang up. Not their problem. No one... read more
I was referred to them and it worked out amazingly. They got everything I needed done for me in less than a day. I highly recommend calling Joanne, she was Knowledgable, polite and efficient. She help me through the process.
One of the best Customs Brokers in Toronto Very easy to deal with. Amazing support. Wheelchair accessible entrance. There is a parking lot but you need to pay for parking at the machine (it takes credit cards and cash)
This has been my first month working with Livingston International, and I can say everything has been going great so far. I have been working directly with Dolly Nazareth. Dolly has been absolutely amazing. They have been there every step of the way ever since I first started working with Livingston. Any time I had a question they were there to answer it. They made the process simple, and easy. I have done a couple shipments now with them, and the process has been seamless as well. I am weary signing up with a new company, b... read more
Frequently asked questions about Livingston International
How is Livingston International rated?
Livingston International has a 5 star rating with 31 reviews.
When is Livingston International open?
Livingston International is open now. It will close tomorrow at 12:00 a.m.