This profile has been claimed by the business owner or representative.
LOCAL Public Eatery Gastown
- Restaurants
- Vancouver, BC
About this business
Location details
3 Alexander St, Vancouver, Vancouver, BC, V6A 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to Midnight |
Lauren kills it! Such a great server! Had a great time here. Great local beers, simple food menu, great place to catch up with friends! Busy! Excited to see their patio in the summer!
Business response:
Hey Austin, Thanks so much for the 5 star review! Lauren is Great! I'll be sure to pass along this feedback. Hope you can make it back soon. Cheers, Brody | General Manager
I suppose they've done an OK job with the old Chill Winston space. They've brightened the interior (good or bad, not sure). They've made it feel more open with a lot of high tables and stools. The service is very friendly, and very quick. Food and drinks are the same as the Kits local. Quality ingredients, and lots of them. But the chef must be sick today, or there's something else up at this location. BECAUSE THERE IS SO MUCH SALT ON EVERYTHING!! The Local Burger, with it's cheeses and hot sauce and jalepenos, is righ... read more
Business response:
Hey Jordan, Thanks for taking the time to write this review. Are you able to send me your contact info bjones@localpubliceatery.com to discuss what we could do to get this review up to 5 stars. Hope to hear back from you soon. Thanks, Brody | General Manager
they should add no tip option. 18% minimum in canada is insane. also they did not address addon option pricing clearly.
Business response:
Hi Jude, Thank you for sharing your feedback. I completely understand your frustration with the add-on pricing not being clear and the automatic 18% gratuity—we’ll review how we present these options so guests aren’t surprised. We’d love to hear more about your experience so we can improve. Please feel free to reach out to me directly at marcel.heim@localpubliceatery.com . I’d also be happy to personally assist in arranging your next visit so we can provide the experience you should have had. Warm regards, Marcel Heim N... read more
I've been to LOCAL twice and sadly both times the service was EXTREMELY slow and I don't think I'll be going to this restaurant again. At the door it says they open at 10am on weekends, we got there at 10:20am. The restaurant was open but we weren't allowed in because they were waiting for their servers to come in. They had empty tables and had multiple people waiting in line outside. They could have at least let us take a seat and offer some water. We were finally seated after 30 mins (this whole time those tables were em... read more
Business response:
Hi Sally, We're sorry to hear about your previous experience with us. We would love the opportunity to host you again and deliver the service and experience we expect at our establishment. Please contact me at jesse.wyman@localpubliceatery.com at your convenience and I will be happy to assist you. Thank you, Jesse Wyman - Bar Manager - Local Public Eatery Gastown
I asked a question about a menu item, and I was given false information. I ordered the Caesar salad, and it was disgusting. There were whole leaves of lettuce, drenched in dressing. Totally disappointed.
Business response:
Hello, Sorry for any inconvenience. We value your feedback. Please feel free to reach out to me at daniel.pelkie@localpubliceatery.com, we would love to make it up to you. Best, Daniel Pelkie Assistant General Manager Local Public Eatery Gastown
SCAM ALERT!!! Do not drink the cheap nasty rosé they offer at the entrance. What is presented as a freebie to lure you in turns out, they charge you $2.25 per shot. Tourist trap. Very dishonest tactic.
Business response:
Hello, Thank you for taking the time to share your experience with us at LOCAL Public Eatery Gastown. We are sorry to hear about your disappointment with our rosé offering and the misunderstanding regarding the cost. We would like to clarify that our complimentary rosé samples are intended for you to have a taste and decide if you would like to order a full glass, bottle or just enjoy a refreshing sample. We apologize if this wasn't properly communicated to you. We appreciate your feedback and will ensure that our staff pr... read more
This review is purely based on the hostess that worked between the hour of 1900 to 2000 on 5/27/2023. We had put our name down for a table of 2 and I was told that the wait was going to be 30-45 minutes. I was fine with that because I understood that it was a Saturday night and the place looked pretty busy. However, after 25 minutes I had followed up with the hostess to see how much longer and she replied with "oh we'll call you when a table is ready, no worries." What set me off was the fact she started seating folks that c... read more
I had a burger. It was quite good a little bit on the pricey side. However, the burger was good. The only thing that I was very disappointed and I'm saying very disappointed. They did not have root beer. So I doubt I'll be coming here again unless they put it back on the red menu like come on which burger place does not have root beer. That's an American tradition
Six of us arrived at Local at around 10 pm, Saturday November 5th. Server served us until 12:30. We got our bills and decided, since we had a long train home we'd get another round of shots for the road. So because we had paid, we all got up and went to the bar to take the final shot. Server told us we'd have to find a table because he can't serve us at the bar. Fair! We all complied and walked to a tall table to stand at. The manager then comes over, annoyed. Asks us what we were doing, and that we couldn't just walk in of... read more
Business response:
Hi Ben, Thank you for visiting LOCAL in Gastown and taking the time to leave your review. I am very disappointed to hear about your recent visit with us, and how you left leaving our establishment. I would like to connect with you and discuss this experience with you further. I will be taking immediate action regarding the staff you interacted with. If you could reach out to myself directly at jlivingston@localpubliceatery.com at your earliest convenience I would love to hear more about where our team missed the mark for yo... read more
Frequently asked questions about LOCAL Public Eatery Gastown
How is LOCAL Public Eatery Gastown rated?
LOCAL Public Eatery Gastown has a 4.5 star rating with 3,673 reviews.
When is LOCAL Public Eatery Gastown open?
LOCAL Public Eatery Gastown is open now. It will close tomorrow at 12:00 a.m.