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Lockaway Storage
- Self Storage
- Texarkana, TX
About this business
Location details
9120 Holmes Ln, Texarkana, TX, 75503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
RecommendedRented a storage space from Caylie and we couldn't have had a better experience! she was super easy to work with and very knowledgeable. Hoping the entire experience will be as favorable as our first one was.
I have been pleased with the facility and the customer service. I reserved a unit at the wrong facility online and Lockaway transferred to the appropriate location with no issues. Unit was clean and seems to be well insulated.
Business response:
Thank you so much for your review, Jim Scroggin. We strive to provide excellent service for our customers and we are so pleased we met your expectations and your storage needs! Cheers, Lockaway Storage - Pleasant Grove
The lady was very attentive and welcoming I went looking and purchased excited about my decision she was great. Amazing customer service
Business response:
Thank you so much for your recommendation, Chandrice. We strive to provide excellent service for our customers and we are so pleased we met your expectations and your needs!
Been a tenant on and off for five years… Ann and her crew are wonderful… I’ve rented a both a warehouse and office space in my experience has been wonderful
Lockaway Storage has great people working in the front, safe and clean facilities that are open 24 hrs a day. Just wonderful!
Biggest cons in Texarkana!! They will take your card off auto payment just to make you pay late fees! Then say “I hate it” This has happened SEVERAL times. $40 late fee every two weeks. CONS! I hope your proud of the business you’re running. They literally don’t have to do crap to keep your things there, so $80 late fee is RIDICULOUS. Such a scam. We are in a recession and you have no problem being scam artist. APPRECIATE YOU! ✌🏼
Business response:
Thank you for your review, Tabitha Wright. We regret to hear that our high standard of excellent customer service was not met in your interaction with us and would like the opportunity to look into this issue to see if there is any way to help you. We are having a hard time finding any account under your name, would you please contact us with your account information at (903) 832-5202. Sincerely, Lockaway Storage - Pleasant Grove
WAY overpriced for the same everywhere!
Business response:
Thank you for providing your feedback, Tommy Smith. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive amenities. We try to offer a wide array of storage options for every budget, please get in touch with us at (903) 832-5202 and we'd be happy to see if a different option may be available to suit your needs. Sincerely, Lockaway Storage - Pleasant Grove
Frequently asked questions about Lockaway Storage
How is Lockaway Storage rated?
Lockaway Storage has a 4.8 star rating with 161 reviews.
When is Lockaway Storage open?
Lockaway Storage is open now. It will close at 6:00 p.m.