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Lockwood Lettings and Management

4.9
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About this business

About Lockwood Lettings and Management Here at Lockwood Lettings and Management we know that we are only as good as the level of service we offer and this is why we have built an incredible team of caring, honest and experienced letting and property management specialists in Ashford to look after our landlords and tenants with the utmost care and attention. 

Location details

25 Station Rd, Ashford, CHS, TW15 2UP, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:30 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.955 reviews
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Raul Vieira's profile image
Raul Vieira 
a month ago

I’ve viewed a couple of properties with Mark and not only he was always late, but also took my offer and never came back to me, I have called many times and never got a call back. This is proof of how a bad service can ruin the whole reputation of a company, because after this experience, every time I see a property on Right Move published by this company, I feel nervous of having to deal with the same staff. 

Katie Swan's profile image
Katie Swan 
4 months ago

Only professional person that works here is Claire who was always nice and kind throughout the tenancy. Everyone else and the landlord were not. Giving us less than 24 hours before booking in viewing after viewing when we were moving out and half the time no one showed up so we had to do them ourselves whilst my partner WFH. Once a member of their team even came in and openly said to the potential tenants that we had dogs so sorry about any smells. So rude and we kept our house immaculate. No help with maintenance issues, ... read more

Valentin Andrei Petrov's profile image
Valentin Andrei Petrov 
6 months ago

Unreliable. Came from 80 miles away to see a flat, asked additional things that was unable to respond at first. I accepted to receive the details on the email, and in 1 hour I was announced that the flat is unavailable. Wasted time, money and a free day from work. Half of star 

maria capaldi's profile image
maria capaldi 
a year ago

I would like to say that I've never come across such a lovely Letting agency. They are like a family. Not only did they find us an adorable Landlord but a lovely home. We've been here almost three years and we're very happy. Claire was excellent and enthusiastic and went the extra mile to secure a home for us and Mark the manager is a lovely man with a great sense of humour who happily left things to Claire to secure our home. I would like to say thank you to the Lockwood family for welcoming us and bending over backwood... read more

Billy's profile image
a year ago

We rented a flat to find after 1 month mould growing on the walls, on further inspection the walls behind the kitchen cupboards were black rotten with mould. The flat then started to get worse day by day as we found out the structure of the flat had rising damp issues. We was never told about this issue from Lockwood or the landlord when entering into agreement. The flat stunk everyday of mould and mildrew and the flat was over 80% humidity everyday due to no airflow or ventilation (air bricks etc). We had to spend an extra ... read more

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Frequently asked questions about Lockwood Lettings and Management

How is Lockwood Lettings and Management rated?

Lockwood Lettings and Management has a 4.9 star rating with 55 reviews. 

When is Lockwood Lettings and Management open?

Lockwood Lettings and Management is closed now. It will open on Monday at 9:00 a.m.