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111 E 4th Ave, Monmouth, IL, 61462, United States
Get directionsLRS hasn't picked up my trash for 3 weeks in a row. Don't waste your money on this service. There is no excuse for missed trash pickup 3 weeks in a row.
Unable to even give them a 1 star. The service is terrible! They never pick up on time and don't communicate when they are unable to pick up!!!
We had a great driver and when my friends on different routes complained about their trash getting missed week after week, I could brag. Now that driver is no longer with them, not that I blame him, but now my trash is missed almost every other week. I'm tired of their games. "We'll put you on priority for the next day" NOPE!!! Instead I'll call and it's bring my trash back in and we'll pick up everything next week. No explanation as to why it was missed. Now they have 2 guys in the truck that can't do the job that one guy u... read more
Since they took over a smaller company called Jackson the service is terrible. They miss us about 25% of the time. You call them and they tell you they will make a special pickup because you were missed. That has never happened. It’s not like they just miss us either, it’s happening to other people all the time in our area.
Business response:
Apologies for your experience with the missed pickups. Can you please provide me with your account ID and billing address so that our customer experience teams can assist with this issue?
LRS Monmouth Waste Service has a 1.1 star rating with 83 reviews.
LRS Monmouth Waste Service might be open. It requires an appointment.