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LRS Monmouth Waste Service

3.0

About this business

LRS is among the nation's leading independent waste diversion, recycling and portable services providers. Since 2013, LRS has specialized in delivering an exceptional customer experience for millions of residential and commercial customers across nine states: Illinois, Wisconsin, Iowa, Indiana, Michigan, Minnesota, Kansas and Arkansas. LRS owns and operates more than 70 facilities and thrives on the passion of nearly 2,300 full-time employees. 

Location details

111 E 4th Ave, Monmouth, IL, 61462, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.01 review
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Gavin Steiger's profile image
Gavin Steiger 
a month ago

Awful company, never shows up on the correct day, or at all. You call about missed pickups and they don’t show up to correct it. Then it storms and your junk is all over the road and the best they say is wait till next week. Then they don’t show up again. You call and no one answers. Leave voice mails, no return calls. Emails, no answer. It’s picking up garbage… cancelled and got waste management for the same price. If you’re reading this cancel my service and come pick up my overflowing bin. And refund me 

Rebecca Yard's profile image
Rebecca Yard 
3 weeks ago

I really wish Google would let you leave negative stars. This company is an absolute joke, like many others who have posted, they would consistently miss pickups. My bill kept increasing and then the latest bill had an extra $50 charge on it. I have tried over 7 times to contact someone at the Monmouth location over the past 12 days and no one answers the phone. My husband and I have left several voicemails and no one returns your call. We have filled out the survey request multiple times. I have emailed the Monmouth email a... read more

Brenda sage's profile image
Brenda sage 
3 weeks ago

Almost 50 days, I have been trying to get my dumpster emptied. I have even had a manager try but he also told me it was just trash not anything life threatening to be taken care of??? Been told lots of different reasons on each call, which has been many. Emailed with no answer and now eternal hold. Definitely took their auto payment though!!! 

Alicia Lamberson's profile image
Alicia Lamberson 
a week ago

Agree with everyone on these posts. Tried multiple times to contact this company. Left numerous messages, emails and even visited office in Monmouth which had a message on door that said closed due to shortage of help and noone ever replied except the one that wanted my payment. I told this person I wanted to cancel there service and was transfered at which time I was disconnected! Now trying to return trashcan with no success. 

Jessica D's profile image
Jessica D 
2 weeks ago

Missed our trash pick up again! I have a newborn and lots of diapers so this is disgusting. And of course they are not answering the phone as everyone else is commenting on as well. I’m about to go to their office in person since they won’t answer the phone, I don’t live that far away. This is absolutely ridiculous. In reply to your automated response: Your customer assistance team is non existent. Im not providing an account ID number on a public review. You are posting replies because Google requires it. I’ve called and c... read more

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Frequently asked questions about LRS Monmouth Waste Service

How is LRS Monmouth Waste Service rated?

LRS Monmouth Waste Service has a 3 star rating with 1 review. 

When is LRS Monmouth Waste Service open?

LRS Monmouth Waste Service is closed now. It will open at 8:00 a.m.