This profile has been claimed by the business owner or representative.
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep
- Waste Management Solutions
- West Chicago, IL
About this business
Location details
1655 Powis Rd, West Chicago, IL, 60185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 4:30 p.m. | |
| Tue | 5:00 a.m. to 4:30 p.m. | |
| Wed | 5:00 a.m. to 4:30 p.m. | |
| Thu | 5:00 a.m. to 4:30 p.m. | |
| Fri | 5:00 a.m. to 4:30 p.m. | |
| Sat | 5:00 a.m. to 11:30 p.m. | |
| Sun | Closed |
LRS West Chicago is unreliable service. Seeing the trend in the previous reviews with missed pickups and poor customer service. They missed my pickup two weeks ago. Not a huge deal, I contacted them by email and also completed missed pick up form. Was promised picked up within 48 hours by 7:00 Friday night. Left can out although against HOA regulations keeping out that long. The missed pick up was not completed. Had to haul away on my own as holiday weekend and did want excess trash as we were having company over. Custo... read more
Absolute Trash. Staff is garbage. Management is Garbage. They missed my pickup. I called for 2 days non-stop, constantly getting put on hold and being transferred to phones that just went to voicemail. After countless calls/voicemails a manager finally calls me. She promised that my trash would be picked up the next day. They Never came. More calls. More voicemails. Went the entire week without picking up my trash. Had to take my trash to my work dumpster as I had family over and was accumulating more trash then normal. Fin... read more
I have been calling for over two weeks to talk to someone and sitting on hold for hours! Left numerous messages and emails. The only way to get through any of the numbers is to say you want to make a payment and then you can talk to an actual person. But then they just transfer your call to sit for hours again. I am done with the company and just want to cancel services at this point. Looks like I will have to head to the office to actually get that done.
Well LRS continues to demonstrate its incompetence and complete absence of customer service and accurate billing practices. DO NOT USE THIS SERVICE IF YOU HAVE ANY OPTIONS! Google please make zero stars an option! In almost a year of ongoing customer service issues, I have yet to have anyone in management return calls, despite promises that they would. I'm sure they are swamped! So now I have been invited to call to discuss my concerns further. Problem with this invitation is that it is the same number that has consist... read more
Used LRS for onetime dumpster roll off. They threw 2 garbage bags, wooden table and wooden desktop out of the not full dumpster, left on my property. They delivered late, tried to pickup early then picked up 4 days late. Damaged my driveway, but that's on me as I didn't pay for the wood protection. Also damaged lawn somehow. Terrible. On hold with them now, if this is corrected my post will be updated
Frequently asked questions about LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep
How is LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep rated?
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep has a 2.4 star rating with 169 reviews.
When is LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep open?
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep is open now. It will close at 4:30 p.m.