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1655 Powis Rd, West Chicago, IL, 60185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 4:30 p.m. | |
| Tue | 5:00 a.m. to 4:30 p.m. | |
| Wed | 5:00 a.m. to 4:30 p.m. | |
| Thu | 5:00 a.m. to 4:30 p.m. | |
| Fri | 5:00 a.m. to 4:30 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
12 days ago the LRS truck broke down at the end of my driveway blocking any attempt for me to safely back out. After an hour I had to leave for work and the driver tried to assist me to back out using my neighbors driveway as ours are connected. In doing so I scratched the side door and rear panel on the mailbox but that was my only way to get out. I called LRS and spent an hour on hold and told they would look into it and get back to me. I waited 6 days and called back only to be put on hold again for 30 minutes but no one ... read more
Do not use Lakeshore Recycling Services for trash pickup if you need trash service!! They are literally the worst company I have ever dealt with. We moved out of Lombard a year and a half ago and cancelled their service. It took them weeks to pick up the trash cans even after repeated calls and we have continued to get bills for service we do not have. My husband finally got ahold of a manager after we spent upwards of 40 hours on the phone and repeated broken promises for manager call backs and we were promised that our... read more
It is very difficult to get a human being to talk to. When you do, they actually don't have any authority to help and keep parroting policy to you no matter what. Their online payment system repeatedly froze money in my bank account saying "pending." This was not credited to them, but also not available to me. Trying 3X for a $300 bill means $900 locked. But they will insist you keep trying and then not pick up your trash. Then, when trash is not picked up, they will not allow you to cancel the service until your bill is p... read more
We sometimes need a third receptacle for a heavy trash week and have been using the same one for years - we purchase the necessary sticker. Suddenly (without any previous notification), last week they decided not to empty it. We called customer service and they said something like "you were supposed to use a bag". When asked why they had been doing it for years, the response was "we were doing you a favor". Well, we bought the stickers and we assume they get those dollars so it was hardly a favor. Then suddenly the operator ... read more
2 weeks no pickup for recycling (which my city pays for) and 2 weeks of no trash pickup. My account is active and green with no past due balance. They don't answer the phone or callback or email. LRS sucks
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep has a 2.3 star rating with 189 reviews.
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep is closed now. It will open at 5:00 a.m.