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LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep
- Waste Management Solutions
- West Chicago, IL
About this business
LRS is among the nation's leading independent waste diversion, recycling and portable services providers. Since 2013, LRS has specialized in delivering an exceptional customer experience for millions of residential and commercial customers across nine states: Illinois, Wisconsin, Iowa, Indiana, Michigan, Minnesota, Kansas and Arkansas. LRS owns and operates more than 70 facilities and thrives on the passion of nearly 2,300 full-time employees.
Location details
1655 Powis Rd, West Chicago, IL, 60185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 4:30 p.m. | |
| Tue | 5:00 a.m. to 4:30 p.m. | |
| Wed | 5:00 a.m. to 4:30 p.m. | |
| Thu | 5:00 a.m. to 4:30 p.m. | |
| Fri | 5:00 a.m. to 4:30 p.m. | |
| Sat | 5:00 a.m. to 11:30 p.m. | |
| Sun | Closed |
I have been calling for over two weeks to talk to someone and sitting on hold for hours! Left numerous messages and emails. The only way to get through any of the numbers is to say you want to make a payment and then you can talk to an actual person. But then they just transfer your call to sit for hours again. I am done with the company and just want to cancel services at this point. Looks like I will have to head to the office to actually get that done.
Well LRS continues to demonstrate its incompetence and complete absence of customer service and accurate billing practices. DO NOT USE THIS SERVICE IF YOU HAVE ANY OPTIONS! Google please make zero stars an option! In almost a year of ongoing customer service issues, I have yet to have anyone in management return calls, despite promises that they would. I'm sure they are swamped! So now I have been invited to call to discuss my concerns further. Problem with this invitation is that it is the same number that has consist... read more
Worst and laziest company. 2.4 stars is proof. I’ve called a few times in the past to pick up garbage they missed. Said they would come within 24 hours. Didn’t show up until 7 days later on the regularly scheduled pick up. Had a garbage can with two stickers and still didn’t pick up. Today I was walking my can to the front and the garbage truck was one house down. I placed the can where I always do stepped back and the garbage truck drove past my house picked up my neighbors and now it’s 5:40 pm and my garbage is still outsi... read more
Used LRS for onetime dumpster roll off. They threw 2 garbage bags, wooden table and wooden desktop out of the not full dumpster, left on my property. They delivered late, tried to pickup early then picked up 4 days late. Damaged my driveway, but that's on me as I didn't pay for the wood protection. Also damaged lawn somehow. Terrible. On hold with them now, if this is corrected my post will be updated
LRS took over an hour to call me back for a 20 yard Dumpster, so I contacted Budget Dumpster who were quick to respond, reasonable with price, and accommodating to installing the next day. This is one BIG example of LRS not running their business correctly with a direct line to sales.
Frequently asked questions about LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep
How is LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep rated?
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep has a 4.7 star rating with 60 reviews.
When is LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep open?
LRS West Chicago Transfer Station, Material Recovery Facility, Portables, & Clean Sweep is closed now. It will open tomorrow at 5:00 a.m.