This profile has been claimed by the business owner or representative.
Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Celebrated chef, author, philanthropist and television personality Giada De Laurentiis's brand new concept, Luna by Giada, is located on the first floor of the Caesars Republic Scottsdale. The signature restaurant is a sophisticated, high-energy environment that caters to both locals and hotel guests alike. Luna’s menu embraces Chef De Laurentiis’ Roman heritage, mirroring her passion for Italian cooking with vibrant, California influences and a world-class guest experience.
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
We have dined at Giada in Las Vegas and found Luna not meeting our expectations. The service was fantastic. The food overall was wonderful however the lemon spaghetti was too lemony for our taste. D The noise level was challenging even though dined in the Jade room (quieter location). It was very loud, difficult to hear others. Overall, we are very happy for the experience however, unsure if we would return.
Business response:
Hi, Nancy. Thank you so much!
Our reserved table was not ready when we arrived; however, Luna’s Staff went the extra mile to make up for that, checking in with us frequently, they even offered us courtesy champagne.
Business response:
Hi, Adalberto. Thanks for taking the time to share your positive experience. We appreciate it!
Such a wonderful experience. Delicious food, outstanding service and a fantastic vibe. Brandi is a true asset to the restaurant - make sure you try to request her as a server. We’ll definitely be back.
Business response:
Thank you, Jennie. We appreciate your review!
Usually, every thing is great! It took 15 minutes for us to get service! I did complain several times, but to no avail!
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the delay in service you experienced during your recent visit. We strive to provide prompt and attentive service to all our guests, and we regret that we fell short of this standard on this occasion. We take your feedback seriously and will use it to improve our service. We hope to have the chance to serve you better in the future.
The place is nice and cozy but the check-in assistance is very bad. Even if you have a reservation, they make you wait a long time and they don't give you any explanations and when you ask, they just say they don't know how much longer you have to wait. The food is good and the assistance at the table and the bar is better.
Business response:
We sincerely apologize for any inconvenience you experienced during the check-in process. We understand how frustrating it can be to wait without clear communication, and we will address this issue with our staff to improve our service. We're glad to hear that you found our place nice and cozy, and that you enjoyed the food as well as the assistance at the table and bar. Thank you for your visit, and we hope to have the opportunity to provide you with a better overall experience in the future.
The location, ambience and company was amazing!!! The food was ok I liked it but not worth the price. Our server was really funny and nice but once we got our food he never came back. I waited forever to get a refill. They said they would comp our drinks since we had to wait so long and our server never came back. Once we got our refill the server disappeared again and our drinks were never comped. It’s the principle of the matter and and following through with your word. Otherwise we had fun and the rest of the service was ... read more
Business response:
We sincerely apologize for any inconvenience caused during your visit. While we're glad to hear you enjoyed the location and ambience, we regret that the food and service did not meet your expectations. We take pride in providing excellent service, and it's disappointing to learn that your server was not attentive and that the promised drink compensation was not fulfilled. We hope to have the chance to make things right and ensure a better dining experience for you in the future.
We were so delighted and impressed to find this restaurant! It’s stunning and stylish, yet everyone who works there is very friendly and un-pretentious. Customers were dressed in somewhat nice-casual to very stylish-gorgeous. I highly recommend it for the food, the prices, the wonderful atmosphere and great service.
Business response:
Hi, Solveig. Thank you so much 😊
Food was okay, staff was untrained and intrusive.
Business response:
Your feedback is invaluable to us, and we sincerely thank you for taking the time to share your experience. We appreciate your input on both the food and staff. We take all comments seriously and will use your feedback to improve our service. If you would like to discuss your experience in more detail, please feel free to reach out to us at (480) 914-6829. We would welcome the opportunity to address your concerns further and learn how we can better serve you in the future.
Good not Great - We are local and visit many restaurants in the area. We were excited to experience Giada's food after watching her on TV. I think the expectation was to experience something great, but the food and ambience just fell flat. - Food: The drinks were nice, but the food just wasn't anything special. We had a couple apps, a pasta course (famous lemon spaghetti), and a main course (Bronzino). It's odd with the kitchen being wide open (big windows) and you see the famous lemon spaghetti has the sauce just poured out... read more
Business response:
We're sorry to hear your experience at Luna By Giada didn't meet your expectations. We appreciate your detailed feedback on our food, service, and pricing. We strive for excellence and clearly fell short. Your comments are valuable and will help us improve. We'd like to discuss your concerns further. Please contact us at (480) 914-6829. We hope to have the opportunity to provide you with a better experience in the future.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.7 star rating with 1,639 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.