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Luna Flooring Gallery
- Home Services
- Naperville, IL
About this business
About Luna Flooring Galleries GET TO KNOW YOUR CHICAGOLAND AREA FLOORING PROFESSIONALS Chicagoland's largest selection With 5 Chicagoland locations, we display over 10,000 styles of flooring across 50,000 sq. ft. of showroom. If we do not have a sample of product you are looking for in this location, we can almost certainly source it for quickly!
Location details
1120 IL-59, Suite 108, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Horrible experience with quality of install and overall customer service. I have used them for 10 years and for several project/properties. This review is for the Luna Flooring Gallery located in Naperville. Here is a recap of my experience: 11/14/24: Originally scheduled install day. Cancelled by installer the morning of install due to an employee calling in sick. We had moved everything and rearranged our schedules but understood, life happens. 11/15/24: Installers arrived on time and began to remove existing carp... read more
I have been using Luna for years because they do SUCH GREAT WORK. Their prices are reasonable and they have a bunch of different options to choose from. Heather from the Naperville store has been outstanding to work with. She knows her stuff that's forsure. I would highly recommend hiring Luna for your flooring/carpet needs.
Last year, I replaced my 20 year old carpet in half my house (2 rooms + stairs and hallway) Salesperson was nice and installation was done quickly. Installers did a good job. I got the "medium" grade carpet and the more expensive padding. I got a 1 year warranty. However, after 6 months parts of my carpet looked as bad as my 20 year old carpet and felt very rough. I was led to believe that I was getting carpet of equivalent quality but my older carpet clearly has denser carpet hairs and though worn down does not feel rough ... read more
This Luna store is very attentive and has great customer service - and very competitive prices. (And I agree with another reviewer... they do not oversell! - quite refreshing). Customer service extended beyond the store with email support with the pre & post-sale questions. They were/are very accessible. That was the deciding factor to go with Luna. But what impressed me even more was that they did not discredit the competition. Apparently the flooring industry is somewhat close-knit in Aurora/Naperville. And then th... read more
From the purchase to the installation, nothing but good things to say about Luna Flooring. Heather made great suggestions and installers were very accommodating. I highly recommend!
Frequently asked questions about Luna Flooring Gallery
How is Luna Flooring Gallery rated?
Luna Flooring Gallery has a 4.9 star rating with 63 reviews.
When is Luna Flooring Gallery open?
Luna Flooring Gallery is closed now. It will open at 10:00 a.m.