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Madison Reed Hair Color Bar Sugar Land

3.9

About this business

Location details

16535 Southwest Fwy, Space 2003, Sugar Land, TX, 77479, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.9128 reviews
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Jennifer R.'s profile image
Jennifer R. 
rating
a year ago

Greta service with Maria! Very pleasant experience. My only issue was the leak on the floor. That should have been fixed prior to opening for business. It's very dangerous as customers can slip and Madison Reed would have bigger lawsuit issues should someone hurt themselves! 

Business response:

Thank you for taking the time to share your experience, Jennifer. We will be sure to pass along your kind words to Maria. We look forward to seeing you again soon for another stellar experience- and we’d love to have you bring a friend along so you both get $30 off your next Hair Color Bar service. Visit madison-reed.com/refer to get started. 

Alisha M.'s profile image
Alisha M. 
rating
2 years ago

Ashlyn was AMAZING! She spent her time explaining all my options and is super super sweet. She knows how to do balayage efficiently and is very good with her color theory and making suggestions that would look good with your skin color. My hair feels amazing, bright, and beautiful. She took care of all my concerns and was very quick getting the job done to perfection. Could not be happier! 

Business response:

Thank you for taking the time to share your amazing Madison Reed experience, Alisha! We'll be sure to pass along your kind words to Ashlyn, so we can share the love! It will make their day to hear that she provided an amazing, bright and beautiful color result for you. We look forward to seeing you again soon- and we’d love to have you bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started. 

Julie L.'s profile image
Julie L. 
rating
2 years ago

AMAZING customer service and a wonderful experience. The two hairdressers were very solicitous and created a calm and relaxing ambiance - Thank You! 

Business response:

Thank you for the fantastic review for Madison Reed, Julie! It makes us so happy to hear our staff provided amazing customer service and a wonderful experience for you. We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started. 

Brandi L.'s profile image
Brandi L. 
rating
3 years ago

This is definitely a first!!! Walked in today after making a hasty appointment to make a color change to my hair. After the lady who works the salon asked me a few questions, she seemed to sense that I was making this decision without thinking it through. She assessed my situation and instead of allowing me to make a potentially expensive mistake, told me to think on it longer and come back if I still want the change. 

Business response:

Thank you for sharing your experience Brandi, we are glad the team is giving you a great experience, even when we don't recommend a dramatic change immediately! 

Vicky J.'s profile image
Vicky J. 
rating
a month ago

My daughter went today to do her just 3 days before her sisters wedding omg what a horrible experience my Daughter went for medium brown ended up this lady made her hair green. She gave My Daughter very bad attitude. And said it was my daughter's fault because her hair was green. My daughter was there with her one years, old baby and her sister. She threw the baby out in the Sister told him that they're not allowed to be in the salon while my daughter's doing her hair. My daughter was on the chair crying like a baby cause h... read more

Business response:

Hi Vicky, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Syanah D.'s profile image
Syanah D. 
rating
a month ago

I visited Madison Reed for an all-over color and blowout, and while the blowout itself was fine, the color service was extremely disappointing. The colorist left noticeable staining all along my hairline, my ears, around my neck. It was not subtle, it looked sloppy and unfinished. This is something that should have been cleaned before I ever left the chair. Instead, I walked out of the salon looking like the service was rushed and incomplete. I've since had to spend hours trying to remove the dye from my skin, and ultimate... read more

Business response:

Hi Syanah, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Elena T.'s profile image
Elena T. 
rating
3 months ago

Usually ok, but the colorist on my last visit was terrible, condescending, and provided terrible service. 

Business response:

Hi Elena, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Natalie P.'s profile image
Natalie P. 
rating
6 months ago

This is behalf of my mom. Overall, walk out not getting what she wanted. She thought she was paying for permanent hair dye and at the end is when it was revealed that they only carry semi-permanent dyes only. Overall better communication was needed. This was her example of the color she wanted. She did not want as much highlights on the example but still wanted bright color to come out. That is her hair fresh out of the appointment & lightly damp still. Not worth the price paid. 

Business response:

Hi Natalie, we're so sorry to hear about your mom's experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Alva T.'s profile image
Alva T. 
rating
11 months ago

Except for the lady that checked me in, the feel of the place was cold and uncaring. Had a 1:30 appt, wasn't serviced until almost 2:30. 45 minutes turned into over and hour for the coloring process and ended only when I went to find someone to let them know my scalp was stinging. The young lady that rinsed the color out looked at me as if to say didnt you see I was busy. i never saw the lady that did the coloring again. My hair was dark brown (almost black) after being told it would be a really light brown. Only the pers... read more

Business response:

Hi Alva, thank you for taking the time to send us this feedback. We are so sorry to hear that your appointment was longer than anticipated, and that your over service was not up to our high standards. We cleary fell short and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Frequently asked questions about Madison Reed Hair Color Bar Sugar Land

How is Madison Reed Hair Color Bar Sugar Land rated?

Madison Reed Hair Color Bar Sugar Land has a 3.9 star rating with 128 reviews. 

When is Madison Reed Hair Color Bar Sugar Land open?

Madison Reed Hair Color Bar Sugar Land is closed now. It will open at 11:00 a.m.