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Main-Care Energy
- Heating & Air Conditioning/HVAC
- Albany, NY
About this business
Location details
1 Booth Ln, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I closed on a house with an in ground oil tank. The tank was inspected as part of the mortgage process. Main Care also wanted to inspect the tank before delivering to it. They performed their inspection and then did not contact me about my account status. I called to follow up multiple times a day that week because the house was running out of fuel oil. They told me they would check on my account and then never called back. After speaking with 4 days, management finally approved my account, but I had already run out of oil. ... read more
We were customers of MainCare a company that supplied our fuel oil and propane, despite their prices being higher than other companies. We were loyal customers. After scheduling the annual furnace tune-up, we experienced an issue 10 days later when I woke up to smoke and a burnt oily smell. Upon investigation, I found the furnace to be extremely hot and shut it off, noting that the blower motor wasn't running despite the furnace operating. We contacted MC, and they sent a technician for an emergency call due to our lack of ... read more
The project involved removal and replacement of my oil tank from my basement. The techs that performed the work were as pleasant as they were professional in their demeanor and their activities. The final product was professionally installed and solved the issues I was having. I would have these guys back in my home anytime.
I give RJ 5++ stars. Main Care only 3. Sunday our furnace went out and called for service just before 1pm. At 2am after speaking several times I was told they could not come till Monday morning. Michael showed up and was totally clueless. On the phone asking for help and told we needed a high limit sensor and had to find and order. Tuesday another tech arrived with what they thought would work. It did not they needed to wait for the correct part. Tuesday we got a heavy snow storm and no delivery. All this time we had no h... read more
I ran out of heating oil last Saturday. I put 3 calls into my regular fuel oil delivery service and had no response. I called eight companies and the only one who answered was MC. They made an emergency delivery and system check and I had heat again, They were great and now they are my company
Frequently asked questions about Main-Care Energy
How is Main-Care Energy rated?
Main-Care Energy has a 4.3 star rating with 269 reviews.
When is Main-Care Energy open?
Main-Care Energy is closed now. It will open on Monday at 9:00 a.m.