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Main-Care Energy
- Heating & Air Conditioning/HVAC
- Albany, NY
About this business
Location details
1 Booth Ln, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The project involved removal and replacement of my oil tank from my basement. The techs that performed the work were as pleasant as they were professional in their demeanor and their activities. The final product was professionally installed and solved the issues I was having. I would have these guys back in my home anytime.
We were customers of MainCare a company that supplied our fuel oil and propane, despite their prices being higher than other companies. We were loyal customers. After scheduling the annual furnace tune-up, we experienced an issue 10 days later when I woke up to smoke and a burnt oily smell. Upon investigation, I found the furnace to be extremely hot and shut it off, noting that the blower motor wasn't running despite the furnace operating. We contacted MC, and they sent a technician for an emergency call due to our lack of ... read more
I give RJ 5++ stars. Main Care only 3. Sunday our furnace went out and called for service just before 1pm. At 2am after speaking several times I was told they could not come till Monday morning. Michael showed up and was totally clueless. On the phone asking for help and told we needed a high limit sensor and had to find and order. Tuesday another tech arrived with what they thought would work. It did not they needed to wait for the correct part. Tuesday we got a heavy snow storm and no delivery. All this time we had no h... read more
I called MC to send someone to check my boiler which wasn’t working. They said they were going to charge me $249/hr because it’s overtime (outside of standard hours) I asked the girl if they were not a 24/7 company? I’ve never heard of a customer paying for an employees overtime for a company that is 24/7. The girl said “this is pretty standard across the industry”. Okay. I called Reimer and they charge a flat rate no matter the time of $89/hr. I’m a single mom. $249/hr for something that is completely out of my control from... read more
I ran out of heating oil last Saturday. I put 3 calls into my regular fuel oil delivery service and had no response. I called eight companies and the only one who answered was MC. They made an emergency delivery and system check and I had heat again, They were great and now they are my company
Frequently asked questions about Main-Care Energy
How is Main-Care Energy rated?
Main-Care Energy has a 4.3 star rating with 284 reviews.
When is Main-Care Energy open?
Main-Care Energy is closed now. It will open tomorrow at 9:00 a.m.