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Main-Care Energy
- Heating & Air Conditioning/HVAC
- Albany, NY
About this business
Location details
1 Booth Ln, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were customers of MainCare a company that supplied our fuel oil and propane, despite their prices being higher than other companies. We were loyal customers. After scheduling the annual furnace tune-up, we experienced an issue 10 days later when I woke up to smoke and a burnt oily smell. Upon investigation, I found the furnace to be extremely hot and shut it off, noting that the blower motor wasn't running despite the furnace operating. We contacted MC, and they sent a technician for an emergency call due to our lack of ... read more
I give RJ 5++ stars. Main Care only 3. Sunday our furnace went out and called for service just before 1pm. At 2am after speaking several times I was told they could not come till Monday morning. Michael showed up and was totally clueless. On the phone asking for help and told we needed a high limit sensor and had to find and order. Tuesday another tech arrived with what they thought would work. It did not they needed to wait for the correct part. Tuesday we got a heavy snow storm and no delivery. All this time we had no h... read more
First of all the representatives on the phone lines have no idea what this company services or doesn’t service. They should have a check sheet to better communicate what services are offered. Second thing was the technician Deven was here to service my tankless water heater and my propane furnace. He worked for a hour and half then left. The tankless water heater had a water leak due to him installing a O-ring wrong. I also wanted my tankless water heater descaled and they couldn’t do it and now it’s rescheduled for a differ... read more
Very pleased with the Technician. He did a complete service which has not always been done, left the area spotless, and was knowledgable and polite. A pleasure. Thank you!! I have watched many techs in past years. This guy is good...
Recently we had a new boiler/heater installed due to the failure of our 1996 unit. The main financial office was helpful and the installers did a tremendous job by not leaving us without heat for the night. I highly recommend Main-Care Energy
Frequently asked questions about Main-Care Energy
How is Main-Care Energy rated?
Main-Care Energy has a 4.3 star rating with 278 reviews.
When is Main-Care Energy open?
Main-Care Energy is closed now. It will open tomorrow at 9:00 a.m.