Maplewood Villas

3.5

Apartments
Gaithersburg, MD

About this business

Real Estate Apartments

Location details

325 North Summit Ave, Gaithersburg, MD, 20877, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.523 reviews

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Alan Y.

2 years ago

They tow your vehicle without informing you of new parking rules Be aware leasing office will tow your vehicle without informing you of they have changed their parking rules first. On 2/3/2023, the office had new parking rules, when I picked up my new parking sticker, they informed me there were 6 visitor parking spaces for visitors parking for not more than 3 days in a 7-day period. I have been following the new parking rule. Yesterday, they towed my friend's vehicle and wiped out visitor parking word on the ground without ... read more

Business response:

Alan, we're sorry to see that our parking policy impacted your friend, but we wanted to take a moment to clarify that changes to community rules and guidelines are always communicated clearly and well in advance to our residents. It's been some time since you wrote your review, but should you wish to discuss your concerns with us further, please don't hesitate to reach out.

Rayn D.

6 years ago

Look elsewhere! I was surrounded by Horrible neighbors. slow results for anything. My biggest complaint was during winters, the apartments have crappy heating systems, so prepare for high bills. And forget getting your deposit back they just sit on it. I have been waiting for months now and keep getting the run around, will be seeking legal advice..because they are very sketchy over there. Only thing decent about that place is the new office manager Rachel, who try's to keep things together. Would not reccomend this place. I... read more

Business response:

We appreciate your feedback, though we're sorry to hear you weren't satisfied with your home. Our team is always striving to improve, so we hope we were able to resolve your concerns in time. But, please know that we're listening to your feedback, even now.

rene b.

10 years ago

They wont change anything! I have been living here for three years, when we moved in they gave us used carpet. They dont want to change the carpet. It has been a battle. My bathroom cabnet had roten because of a leak of the sink.. they came to mesure it but never came to put the new one on... it has been a year! It is a dupex apartment.. two levels .. it is lovley. But i rather live somewere else but this county is expensive

Business response:

Thank you for leaving a review, Rene. Our team has always taken great pride in making this community a warm and wonderful place to call home, so we're disappointed to learn your experience hasn't aligned. That said, feedback is always appreciated, and we want you to know we're listening.