Massage Envy

Mohammad Pouryoussefi 

on Google

3 months ago

I’ve been a loyal Massage Envy customer for eight years, but my experience at the Leesburg location was a disaster. The new manager was extremely unprofessional, shouted at me in public, and threatened to call the police over an unjust charge/ a service that I never got but was charged; sort of extortion. I canceled my eight-year membership on the spot and will not return unless I receive a sincere apology and she’s replaced. This kind of treatment is unacceptable, and I’ll be sharing my experience widely. 

Amanda Moslow 

on Google

3 months ago

front desk is very knowledgeable. this clinic is very clean. therapists listen to my needs and are friendly. i def recommend this massage envy to anyone who is looking to get a facial or massage. 

Janna Mustafina 

on Google

4 months ago

This place sold us a gift card for $75.00 that refused to honor because they cannot see it in their updated system. Do not buy any gift cards from them. Also poor management. Never refunded or replaced the card. 

Danielle Woodruff 

on Google

10 months ago

I have been trying to cancel my membership for MONTHS without a response. This place is the pits! Only two therapists - one being a woman who is extremely rude and it feels like I'm in a boxing ring and the other a man, which I don't feel comfortable with. Can't ever get a day or time that works for me. I have disputed all charges on my credit card. Stay clear of this place! 

Victoria Farruggio 

on Google

a year ago

I became a member after experiencing the physical and emotional benefits of massage. I have never been disappointed. The massage therapists are so skilled and professional. Adding skincare and facial services over the past year has become so important for my self care journey. I have to give rave reviews to Heather, who is so knowledgeable and skilled. I have a skin care routine that really works. I couldn’t be happier with my decision to become a member!