Massage Envy

4.3

Massage Therapy
Dallas, TX

About this business

Wellness Massage Therapy

Location details

5225 Belt Line Road, Ste 250, Dallas, TX, 75254, United States

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Weekday	Schedule	Status
Mon	09:00 a.m. to 8:00 p.m.
Tue	09:00 a.m. to 8:00 p.m.
Wed	09:00 a.m. to 8:00 p.m.
Thu	09:00 a.m. to 8:00 p.m.
Fri	09:00 a.m. to 8:00 p.m.
Sat	09:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.3174 reviews

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S. L.

a year ago

I went to Massage Envy (ME) to get my monthly massage on April 13, 2025. My normal masseuse was not there and I was offered an alternate. When they offered me an alternate masseuse, I specifically asked if the person was female. Both receptionist stated yes. When the person greeted me, I immediately notice that the person was NOT female. The masseuse was a MALE who identified as female. I could not believe that they would try and deceive me in this way. The manager insisted that they were not obligated to disclose this infor... read more

Business response:

******** membership has been canceled per request. She is no longer considered a member of Massage Envy Prestonwood and was contacted on 4/22/25 with this information. The alternate LMT that was mentioned is a legal woman in the state of *****. ****** has been given proper verbiage to use to assist her with avoiding another similar situation in the future.