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1740 Universal City Blvd, Suite 100-A, Universal City, TX, 78148, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Infuriated. Tech scheduled 11-1. 1:16 call office. Tech calls me 1:20. Says oh I was in the area before 11 so went on to Canyon Lake can be there by 2 pm. 2:20 call office again as still no tech. Now they can try to send someone between 4-6 pm. I've been a customer of theirs since they bought out the previous company. So now I'm expected to sit around ALL DAY for service that was to happen from 11-1. Lots of pest control services out there. Bubye Massey my time is as valuable as yours.
Business response:
Ms. Gathright, Thank you for bringing this to our attention. We sincerely apologize for the inconveniences we have caused you. We recognize how valuable your time is and it is not okay for us to not meet our commitments. We see from your records the services have been completed. We are forwarding a copy of this to the Regional Manager for your area to see they are aware of this situation and what has occurred. Thank you again for your feedback and we will work hard to resolve your concerns and to ensure this never happens ag... read more
Massey Services Commercial Pest Control has a 4.1 star rating with 66 reviews.
Massey Services Commercial Pest Control is open now. It will close at 7:00 p.m.