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Massey Services GreenUP Lawn Care Service
- Lawn Services
- Kissimmee, FL
About this business
Location details
2782 Michigan Ave, Kissimmee, FL, 34744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I’m highly disappointed in the service I have received since the day I signed a contract with them three years ago. I had just put in a new Lawn when I got their service and now my backyard is nothing but weeds and half of my front yard is weeds. I highly questioned if they were doing what I was paying them for so I did have cameras added to my property and on several occasions my tech left without ever entering my backyard. Today was another one of those days where he was in my backyard less than two minutes and he didn’t g... read more
As some reviewers says this should be a 0 but no other option. I have been using Massey for almost a year now. I started on the Lawn program and switched to get my shrubs covered. I work long days and usually when Massey would come to my house I would sometimes get a call to remind of the upcoming service. I can't really account for every service rendered and time spent on my yard. But the pictures below show that Massey is not providing information to their clients and just providing sub-par services and moving on to th... read more
If I could, I would give Massey negative stars. They allowed chinch bugs to destroy my lawn and have taken an unreasonable amount of time to address the issue. This process has dragged on for over three months with no resolution in sight — it’s beyond frustrating. (More than a month since they burned off the bad lawn). Apparently, they only work with one sod vendor, which is hard to believe and even harder to accept as an excuse. For a company with Massey’s reputation, I expected a much higher level of customer service and ... read more
They were unable to control the weed but were very responsive, even did some re-sodding but made it worse. The sod patches were placed on top and really stuck out, eventually leaving the resodded area worse and now uneven. The fact customer service was so responsive I stuck with them after I had to resod my yard. This is when I truly learned they we just not capable, weeds grew fast as the new sod. Over 5K later, lawn of many various weeds, I ended our relationship of over 20 years. The one star is for customer response
Absolutely the worst lawn care experience I’ve ever had. I switched to Massey Services expecting professional lawn and pest care, and instead watched my healthy St. Augustine lawn turn yellow, fill with weeds, and die completely while under their “care.” When I raised the issue, their own regional manager admitted my lawn was unsalvageable but claimed it wasn’t their fault because the weeds now present weren’t “covered.” The real issue wasn’t weeds — it was chinch bug damage, which Massey was supposed to monitor and treat. ... read more
Frequently asked questions about Massey Services GreenUP Lawn Care Service
How is Massey Services GreenUP Lawn Care Service rated?
Massey Services GreenUP Lawn Care Service has a 3.3 star rating with 45 reviews.
When is Massey Services GreenUP Lawn Care Service open?
Massey Services GreenUP Lawn Care Service is open now. It will close at 8:00 p.m.