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Massey Services Inc

4.5

About this business

Location details

315 Groveland St., Orlando, FL, 32804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.525,939 reviews
Victoria Ashley Smalley's profile image
Victoria Ashley Smalley 
recommend  Recommended
4 years ago

Matt F one of the salesman out of Killeen, TX was one of the nicest guys. I have service setup for tomorrow so hopefully everything goes smoothly as it did with Matt. 

Business response:

Ms Smalley, Thank you for taking the time to send such kind words and the recommendation for Matt! We appreciate you! We have forwarded a copy of this review to our Corporate Headquarters to see Matt is recognized. Please stay safe and enjoy your day. 

Stephen Ray's profile image
Stephen Ray 
recommend  Recommended
4 years ago

Originally I had some negative experiences with the local Massey and they did a very poor job of treating my apartment. However, after making notes of complaints here they were able to resolve issues. Today, May 26, 2021, the tech came out and did everything I had been hoping they originally would have done. Now I'm just hoping all my pest problems go away and that services here in the future continue to go well. Take that for what you will, but I truly appreciate any company that listens to customers and makes multiple a... read more

Business response:

Thank you for your positive feedback, we have forwarded your review to our Corporate headquarters so they are aware. Thank you again for taking the time to share your experience. Enjoy the rest of your week, stay safe. 

Lisa Riss's profile image
Lisa Riss 
recommend  Recommended
4 years ago

Marietta , GA Supervising Manager Johnny came by immediately today when I had a live bird in the house and together we were able to get it out alive and quickly! Fantastic service! 

Business response:

Ms Riss- Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. I have forwarded your compliment email to our corporate headquarters so Johnny may get the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Enjoy the rest of your week. 

Jess Greenberg's profile image
Jess Greenberg 
recommend  Recommended
4 years ago

Let me start with expressing my extreme gratitude with this company. Since day one, they have been professional, timely, and very active with the pest control. I am signed up for regular service and am above impressed. I have been maintaining insect myself for years. I have been my own pest control for years. After several estimates made to try and take the load off myself, someone recommended Massey. Not only are they priced fairly, but the service is phenomenal! They filled holes, treated, swept outside cobwebs, killed do... read more

Business response:

Thank you for taking the time to share such positive feedback with us. So we may escalate this to our Corporate Headquarters, would you please private message us with the property address or account number, so the local office may get the recognition they all deserve. Thank you again, we look forward to hearing back from you, kind regards.  

Anna Danner-Hazelwood's profile image
Anna Danner-Hazelwood 
recommend  Recommended
4 years ago

Our tech Joe Henderson was great! He answered all my questions and I felt like he really cared about helping us to protect our home! 

Nita Lenita Levan Bourland's profile image
Nita Lenita Levan Bourland 
recommend  Recommended
4 years ago

Jordan just came out & was very efficient he even offered to help me with things knowing I am by myself. Jake is also a good manager. both men know what they are doing & make sure no unwanted critters get in my house 

Business response:

Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters so this team member may be recognized. Thank you for allowing us the opportunity to serve you. 

Darren Fletcher's profile image
Darren Fletcher 
recommend  Recommended
4 years ago

As a customer, I recommend Massey Services very highly. you just can’t beat their commitment to their people, their customers and their business. Their money back guarantee is unbeatable, their lawn care is backed by a warranty against damage caused by grubs with seasonal aeration included, and their termite warranty is in a league of its own. I do not see why so many people want to get on here and speak about the negative experiences, which will happen anywhere, but not the positives. This company did not become the larges... read more

Business response:

Mr Fletcher, Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. I have forwarded your compliment email to our corporate headquarters so the Lawrenceville office may get the recognition they deserve. Thank you for allowing us the opportunity to serve you. We appreciate your business. Enjoy the rest of your week. 

Caitlin Danielle Beacham's profile image
Caitlin Danielle Beacham 
recommend  Recommended
4 years ago

Amazingly prompt and easy to deal with- they actually care. In my opinion the only pest control company to choose in Vero Beach. I called the day before they had someone out the next day and absolutely made me as a customer feel like I was a priority. 

Business response:

Thank you for taking the time to share your positive experience with us. We have forwarded your review to Corporate Headquarters so that the local office in Vero beach may get the recognition they deserve. Thank you, stay safe, enjoy the rest of your week!! 

Kelly Moye's profile image
Kelly Moye 
recommend  Recommended
4 years ago

I would love to give a shout out to Khalid Mitchell from the Groveland, FL office. He came out to my house yesterday for our first pest service and to help us get a mouse out of the house. He was super friendly, very thorough and answered any questions we had. To top it off, we found the mouse on a trap within hours of him leaving! Thank you, Khalid! You Rock! 

Business response:

Ms Moye, Thank you for the Recommendation and leaving such kind words regarding Kahlid's service. We take pride in Customer Satisfaction being our number one priority. We have forwarded a copy of this review to our Corporate Headquarters to see Kahlid is recognized as he deserves. Thank you, star safe and enjoy your weekend. 

Frequently asked questions about Massey Services Inc

How is Massey Services Inc rated?

Massey Services Inc has a 4.5 star rating with 25,939 reviews. 

When is Massey Services Inc open?

Massey Services Inc is open now. It will close at 6:00 p.m.