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315 Groveland St., Orlando, FL, 32804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I have tried many pest control services but Massey has been the best experience and I will continue to use them at every property I work. They are attentive, understanding, professional, knowledgeable and affordable! My tech Matthew works very hard to accommodate all of my requests, he works hard to make the residents feel taken care of, he informs them of the ways they can help themselves. We are very happy!
Business response:
Ms. Yvette, Thank you for the compliment and your kind words. It is absolutely our pleasure to serve you. Thank you for being a customer. We will ensure Matthew is recognized by corporate and his local office. Have a great night!!!
Joshua Benson conducted an inspection of our home. He was polite, knowledgeable and a great representative of Massey Services. Howard G. Yates
Today Stephon Pickett was my technician. He took the place of my usual technician. It was a pleasant experience with Stephon as well. He is very professional, attentive to detailed concern regarding problem areas. He is also very tuned in when following the Massey SOP, and/or any additional guidance like my usual technician. He is more than welcome to come back if he has to cover down for my usual technician.
Business response:
Mr Nelson, Thank you for taking the time to leave such positive feedback for one of our technicians. We have forwarded a copy of this to Corporate Headquarters so that Stephon may get the recognition he deserves. We hope you enjoy your weekend, stay safe, Happy Holidays!
I just wanted to say thank you for taking care of our home. You guys are amazing. We’ve been customers for 12 years and will be as long as you’re around. Keep up the great work.
Business response:
Ms Eldridge, Thank you for your amazing review. We have forwarded this on to our Corporate Headquarters to ensure the team received the recognition they deserve. We appreciate your business. Thank you!
Greg Morales has been providing superior service to my home in Winter Springs Florida for more than 3 years now. Several neighbors have left other providers because of the lush green thick lawn his process has magnificently maintained. I've been offered cheaper services that would save me over $120 a year, but I've turned them down and here's why. Whenever I've had broadleaf weeds and fungus start to disrupt my lawn, Greg usually is over in 48 hours or less to treat and resolve the problem. He also will randomly stop by if... read more
Our Technician Dave is awesome! I had Turner Pest Control for years and over the last year their Customer Service had really declined. Turner had come out on several occasions to spray for ants to no avail so I decided to try a different company. I am so glad I did! Massey not only got rid of the ants, but Dave got rid of them the first time around!
Business response:
Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. We have forwarded your compliment email to our corporate headquarters so Dave may get the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Stay safe!
I have had Termite Protection service with Massey for over 10 years and I can say that Mike Reeds is among the best technicians that I have met over these past 10 years. He checked the station throughly and I truly appreciate his efforts. I highly recommend him and I know going forward I make sure I ask for Mike Reeds. I am happy I have my service with Massey.
Business response:
Thank you for sharing your positive experience with our company, and also one of our technicians. In order for us to forward this email over to corporate headquarters, would you please private message us your address or account number, so we can ensure this wonderful compliment can get to the correct management so that Mike can get the recognition he deserves? Thank you for the many years allowing us to service you, we look forward to continuing servicing your home. Enjoy your weekend, stay safe.
I just found a Scorpion in my shower!!!! Eeeek!! I called in a panic and Forrest was at my house within 20 minutes to get it out and treat my house and yard!! Thanks so much!!! I thought scorpions were only in the desert, not the Houston area!
Business response:
Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. I have forwarded your compliment email to our corporate headquarters so Forest may get the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Enjoy your weekend.
Price was too high, but Tony lowered some services since I'm a long time customer
Business response:
Thank you for your business and the recommendation. We appreciate the kind words. Have a great weekend and stay safe.
Massey Services Inc has a 4.5 star rating with 25,938 reviews.
Massey Services Inc is closed now. It will open at 7:00 a.m.