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Massey Services, Inc.
- Pest Control
- Orlando, FL
About this business
At Massey Services, we believe there’s a better alternative to pest control: Pest Prevention. Excelling where pest control treatments fall short, Pest Prevention from Massey is your best full-circle pest control choice— because keeping pests out is just as important as removing the ones inside. The big difference? Pest control uses an indiscriminate spraying of pesticides whether needed or not. Our Pest Prevention program targets the exterior of your home where pests live and breed. Without the use of pesticides, we eliminat... read more
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Recommended12-27-19 I just wanted to give a thumbs up to a new Massey Service Man, his name is KJ...he called me the day before to confirm, showed up at 9:00am sharp (on time) and was very professional and also fun to talk to. It makes a difference (to me) when a contractor comes to our house and then has a great personality and talks to the customer about general stuff too....the first thing he said to me was "how was your Christmas?"....I though that was so kind and warm. Thanks again for excellent service! ;)
UPDATE: We received our full refund today! Thank you for resolving this issue Rae Lee! We had Massey Services for 6 years. We had the lawn service,the irrigation service and the pest control for our home. We have always prepaid in advance. We have moved and Massey does not provide the service we need for our new home. I HAVE REQUESTED A REFUND OF THE $514. THAT WE PREPAID AND ARE NOT ABLE TO USE WITH MASSEY. I HAVE BEEN TOLD MANY TIMES THAT IT IS IN PROCESS BUT STILL NO REFUND AND NO RESPONSE. CAN YOU PLEASE CHECK INTO MY... read more
Business response:
Ms Taylor, We are following up with you on your refund. Could you please let us know if you have gotten it? Thank you.
Our Technician Sean is awesome and I see him all over Delaney Park at other people's homes so they must be happy too. 10 year + customer!
Business response:
Ms Hartig, Thank you for taking the time to share your positive experience with us. We truly appreciate the kind words regarding Sean. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. We have forwarded a copy of this review to our corporate headquarters to see Sean receives the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Enjoy the holiday season!
Angel was providing service for our neighbors. I approached him with a question about a big brown spot in our newly sodded yard. Angel took the time to look at the spot tell us what it was and what we could do to solve the brown spot issue. While I was talking with Angel my husband was laying new sod in another area unrelated to the brown spot. Angel also took time to get something from his truck that would help the new sod take root and talk to my husband about how to care for the new sod. At this point I decided we needed ... read more
Business response:
Mrs. Schweitzer, Thank you for your compliment and kind words. We thank you for your business and trusting us with your lawn. It is our pleasure to serve you. I will ensure Angel and Gary are recognized through our employee recognition program. Thank you, Pooya Pakzadian, Customer Care Manager
I had bought a infested bed bug couch from a furniture warehouse. Massey was pretty awesome, came out inspected my house and proved that the couch was the source. The guys were nice enough to help me get the couch out of my house. Then the furniture store refunded my money and paying for my house to get sprayed. I def recommend them.
Business response:
Thanks for the awesome recommendation! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. I have forwarded your compliment to the corporate headquarters so that your local service center will get the recognition they deserve. Have a fantastic day. -Customer Care, Massey Services
I definitely recommend my Massey Service. Service is great! My Tech Tyler knows what he's doing and he is very knowledgeable about these nasty bugs. I've actually learned a few things from him I didn't know. Tyler has stayed on top of my bug problem and will continue to do so until the bugs are gone. Thank you Massey and especially Thank you TYLER!
Business response:
Ms Raulerson, Thank you for the recommendation.and the kind words regarding Tyler's service. We appreciate you taking time out of your day. We are sending a copy of this post to the Corporate Headquarters to see he is recognized as he should be. Once again, thank you. Enjoy the rest of your week. - Massey Services Customer Care
Great experience with this professional and competent organization. Very pleasant, engaging and informative staff. DJ & Jessie.
Business response:
Mr Vinez, Thank you for your recommendation and the kind words. A copy of your post has been forwarded to our Executive VP/COO as well as the Regional Manager for the North Texas region to see DJ and Jessie get the recognition they deserve. Once again, thank you and have a great weekend!
Mike is an exceptional employee. He is always courteous and performs his job in a professional manner. Mike is the type of worker that a business strives to have as their representative. A great example for Massey to have in their work force.
Business response:
Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. I have forwarded your compliment email to our corporate headquarters so Mike may get the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Enjoy the rest of your week. - Massey Services Customer Care
We have had excellent service with Massey. The technicians are always polite and eager to make sure we are satisfied.
Frequently asked questions about Massey Services, Inc.
How is Massey Services, Inc. rated?
Massey Services, Inc. has a 5 star rating with 19,879 reviews.
When is Massey Services, Inc. open?
Massey Services, Inc. is open now. It will close at 6:00 p.m.