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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They were supposed to be here at 8am. It’s 1042am. If they aren’t here by 11am I’m canceling and requesting not to be charged. This is so unprofessional and ridiculous. I have things to do as well and they don’t include sitting around waiting on your tech.
Business response:
Ms Hahn, Thank you for bringing this to our attention, you have our sincerest apologies for the delayed response. We completely understand your frustration. In order to address this situation can you please email us your property address to wecare@masseyservices.com. Once again, we apologize. Thank you, have a nice afternoon.
July 7, 2022 received regular scheduled service, wasn't billed (postmarked) until August 11. On August 12 (postmarked), I got a letter stating my account was past due and that I must have overlooked payment due for July service. This is the third time in the last 12 months I have gotten this type of notice and have complained directly to the St. Augustine office about their inability to send out billing on time for my account. Conversation with the office manager was futile and I was made to feel that the problem was my faul... read more
Business response:
Mr Brown, Thank you for bringing this to our attention, you have our sincerest apologies and we understand your frustration. We are sorry for the unpleasant experience with your local service center. We are forwarding a copy of this review to the Regional Manager, out of our Corporate Office. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.
So they basically robbed us, we canceled our service with them and three months later they showed up at the house that we no longer lived in because we moved and they performed their “service“ And then proceeded to charge us for it and I called and told them that we no longer live there and canceled the service months ago and that I wanted a refund and they argued with me about giving me a refund and still have not given it to me, worste customer service ever and they are corrupt and criminal I would not use them
It has been 53 days since my husband and I signed up for services. We have had at least 5 appointments. Only once has someone come to render these services. His equipment failed before he could start the process. He stated that he would make a new appointment and never did. Throughout the process, I had two different men state they would make an appointment in my behalf and never did. I called twice, on two different occasions, to make an appointment and my husband called once. It has been 37 days since Massey charged my acc... read more
Business response:
Ms Channell, Our apologies, with the information given, we are unable to locate your account. Kindly private message us with your property address to ensure our Corporate Office can address as resolve as quickly as possible. Thank you, we look forward to your reply.
They don’t deliver as promised. Took my money three weeks ago and never followed up to complete the service. I have had to call four times to get service. Then they didn’t show up. Then they said they could send someone over in 45 minutes but could promise that would happen. Worst ever!
Definitely just got a bill and did not receive service and last quarter nobody showed up to to do pest control on the inside but did outside (very poorly I might add) then when I called to have someone come out they treated me like it was my fault. I had them when I was staying in apartments before I bought my house and they were awesome so I sought them out,but now I feel like I made a mistake and I'm not paying a dime for no service.
Pay annually for landscape and insect maintenance in The Villages Fl. Flower beds are overgrown and not edged, weedeating was incomplete, insects area abundant outside and getting inside our home, shr
I have been with this company since precision buy Massey is dropping ball. Fabian the guy who came to treat at my parents house told me when i met him outside he did service but my parents told me he did not service. So he lied he sprayed all over but didnt perform any service. I never had issues with precision but this company is horrible now.
why "no"? THEY ARE CERTAIN PEOPLE DONT USE TO KNOCK THE DOOR BEFORE .THEY TOOK THE KWY & ENTER TO THE APT.DREAMING THAT IS THEIR APART.THATS WE CALL"VIOLATION"HERE IN USA
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 26,020 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open tomorrow at 8:00 a.m.