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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
If the driver of a Massey truck I encountered today is representative of the company they need to be put out of business. In a hurry on my way to work traveling on a 2 lane divided Ave. Seeing the Massey truck ahead I moved to the left lane. As I approached the vehicle in front of me I went to change lanes again. That's when I discovered the guy in the Massey truck had sped up to intentionally block me from changing lanes. He puposely went out of his way to cause a dangerous traffic condition. I only noticed he sped up at th... read more
We are in The Villages. My mother has Massey for lawn, irrigation and pest control. Lawn services are AWFUL!! Do not take the Discount by paying for a year! You won’t get a refund of the unused time if cancel. My mother has called several times because lawn not done routinely. Massey claims mowing, weed eating and blower are all part of it. The guys mowing DO NOTHING other than mow. Her grass is up to and over her walls around flower beds!! Missed patches and didn’t mow one section. This is not a one time issue. Good luck i... read more
Seems like they can never come when you call!! Especially when your leaving town next day!!
Business response:
Thank you for bringing this to our attention, you have our sincerest apologies and we understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, we are bringing this to the attention of the Regional Manager, out of our Corporate Office. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.
Massey does NOT work for pest control. They try to pressure you to sign up before even providing service. Highly NOT recommended. Avoid.
RecommendedMassey does not work for pest control service. Do NOT do business with them. They try to pressure you to sign up before even providing service. Highly NOT recommended.
Terribly dissatisfied with not only their product but their customer service. You can’t get ahold of anybody to help you. Service techs always find an excuse to “have to comeback”. Don’t waste your money, because you’ll be wanting it back…… like we are
Business response:
Mr Sikora, We apologize for the unpleasant experience. Total Customer Satisfaction is our number one priority. We have forwarded your information to the Corporate Office for an immediate resolution. Someone will be contacting you as soon as possible. Thank you, have a nice afternoon.
RecommendedDoes not work for pest prevention. They try to pressure you to sign up before doing any service. Not recommended.
Business response:
Ms Moore, Thank you so much for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience you have had, and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as Total Customer Satisfaction is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind providing us with your property address by private messaging us or emailing wecare@masseyservices.com and mentioning this revi... read more
does not respect signs that state No Soliciting
Business response:
Ms Frink, Our sincerest apologies and we appreciate you bringing this to our attention. We take these matters very seriously and work hard to ensure all of our team members follow the no solicitation signs. We have forwarded this to our Corporate Headquarters to see this is handled appropriately. Once again, our apologies. Thank you, have a nice afternoon.
I had the worst experience with a customer service rep Gabriella in Winter Haven, FL. I called to schedule an appointment at 1:02pm to have them come look at an issue I was having. They said my quarterly is Thursday. I booked it for Friday since someone would be home. Fast forward 40 mins later I saw that the issue had gotten worse. I called Massey 2:00pm on the dot and asked for them to come today to come look at it. The issue has moved to other places of the house and I cannot go days without someone coming out. She procee... read more
Business response:
Ms Andrews, Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience. We pride ourselves on Total Customer Satisfaction and providing the highest quality service. As a customer of Massey Services, it is expected that you only receive the best care we can provide. We have forwarded a copy of this review to our Corporate Office, someone will be contacting you to address and provide an immediate resolution. Once again, our apologies. Thank you, have a nice afternoon.
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 27,121 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open tomorrow at 7:00 a.m.