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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Massey services killed my lawn with there lawn care program. Then quoted me $3000 dollars to “fix” what they had done. I’m not the one who killed my lawn. They are. Then had the audacity to send out the lawn guy again, and spray my lawn again without my consent and then want to charge me for it. After I had called to cancel ALL services. Lawn care should keep the grass alive and kill the weeds but the opposite was what we received. I highly recommend finding another option. We have found a great new company and have seen... read more
Business response:
Shelly, thank you for bringing this to our attention, you have our sincerest apologies and we understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, we are bringing this to the attention of the Regional Manager. Someone will be contacting you shortly with a resolution. Once again, we apologize. Stay safe and have a great weekend. Thank you, Massey Services
I will NEVER recommend Massey Services, Inc. to ANYONE! The technician showed up to my house UNSCHEDULED. When I turned him away, he sat in his truck for a few minutes. Mind you, NO treatment was done. I called a month later after I received a bill for services not provided, and they tried to get a technician out, I said no. I cancelled my services with them. According to the "notes" I was unhappy. TODAY.. I received the same bill. I called the office and they were NO help. According to the local office: The GPS ... read more
Business response:
Good morning Ginny, We sincerely apologize. We feel this needs to be escalated to the Corporate Office for an immediate resolution. Unfortunately with the lack of information we are unable to locate the account. Would you mind providing us with the property address by emailing us at wecare@masseyservices.com. Please mention this review. Thank you, we look forward to your email.
No one communicates in this company with one another and they don’t even know the products they use or contracts they sell. One guy tells us they don’t have a contract to treat ghost ants, few months go by and another one asked us if we have the treatment plan for ghosts ants that they sell. Then they tell us when they come to treat for the ants that we have to get everything off the floors and have to leave for 2 hours and can’t be home while they are treating. Then when they come to treat they did little to nothing, didn’t... read more
Business response:
Mr Matthews, Thank you so much for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience, and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as Total Customer Satisfaction is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind providing us with your property address with Facebook Private message. Once again, our apologies. Thank you, we look forward to your repl... read more
There employees don’t get paid for the work they do and the company doesn’t care about them only the money they make.
They will destroy your property and not take any responsibility whatsoever if they break something .
Business response:
Ms Flores, We sincerely apologize for the unpleasant experience. We would like to be able to escalate this along with your information to our Corporate Headquarters. Customer Satisfaction is our number one priority and we would like to be able to have the opportunity to provide a resolution. Please private message us with your property address. Thank you, we look forward to your reply.
REALLY glad I came to this page to read reviews before calling to start new lawn service. Thanks for the candid feedback. I’ll be calling another company without hesitation.
Business response:
Ms. Ross, we regret that we will not have the opportunity to serve you. Our company is committed to Total Customer Satisfaction and we want to assure you that we work with every customer to correct any concerns they might have so we can make it right. If you are not satisfied with the decision you make with another company, please consider Massey Services in the future.
We hired Massey Services to take care of pest problem in our church fellowship hall in July 2020. They sent a young man in a truck that he couldn't turn off because it wouldn't restart. he did the treatment which consisted of a few glue traps and used no chemicals. He said that was the way they did it. 2 weeks later we placed a call back because the treatment hadn't helped. This time, the same young man sprayed the entire floor with chemical and we had to pay our cleaners to mop it up. We cancelled service with Massey the fo... read more
Business response:
Mr Price, We are extremely sorry to hear about the unpleasant experience you have had, and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as customer service is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind providing us with your property address by emailing wecare@masseyservices.com and mention this review or you may private message us in facebook. Once again, our apologies. Thank you, we look f... read more
They promise a lot, but don't show up. i need to call each month and told they will be out tomorrow. tomorrow comes and not service, call and they send someone out after dark, he can't seem the yard and walks around randomly spraying. the sales person was good but service sucks
Business response:
Mr Craven, Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office, they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Please stay safe and have a nice aftern... read more
A man just now called my husband for a phone job interview. DO NOT BOTHER APPLYING IF YOU HAVE EVER COMMITTED A CRIME AND PAID YOUR DEBT TO SOCIETY. THEY WOULD RATHER HIRE YOUNG FOOLS THAN INTELLIGENT PEOPLE WITH EARNED WISDOM. They look down on those and will not employ those or give chances to those who have rightfully paid their debt to society and are trying to secure employment. Unfortunately, mental health issues and youth, trauma, desperation and other circumstances may be reasons why people have made mistakes in the ... read more
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 26,028 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open on Monday at 7:00 a.m.