This profile has been claimed by the business owner or representative.
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
There employees don’t get paid for the work they do and the company doesn’t care about them only the money they make.
They will destroy your property and not take any responsibility whatsoever if they break something .
Business response:
Ms Flores, We sincerely apologize for the unpleasant experience. We would like to be able to escalate this along with your information to our Corporate Headquarters. Customer Satisfaction is our number one priority and we would like to be able to have the opportunity to provide a resolution. Please private message us with your property address. Thank you, we look forward to your reply.
REALLY glad I came to this page to read reviews before calling to start new lawn service. Thanks for the candid feedback. I’ll be calling another company without hesitation.
Business response:
Ms. Ross, we regret that we will not have the opportunity to serve you. Our company is committed to Total Customer Satisfaction and we want to assure you that we work with every customer to correct any concerns they might have so we can make it right. If you are not satisfied with the decision you make with another company, please consider Massey Services in the future.
We hired Massey Services to take care of pest problem in our church fellowship hall in July 2020. They sent a young man in a truck that he couldn't turn off because it wouldn't restart. he did the treatment which consisted of a few glue traps and used no chemicals. He said that was the way they did it. 2 weeks later we placed a call back because the treatment hadn't helped. This time, the same young man sprayed the entire floor with chemical and we had to pay our cleaners to mop it up. We cancelled service with Massey the fo... read more
Business response:
Mr Price, We are extremely sorry to hear about the unpleasant experience you have had, and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as customer service is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind providing us with your property address by emailing wecare@masseyservices.com and mention this review or you may private message us in facebook. Once again, our apologies. Thank you, we look f... read more
They promise a lot, but don't show up. i need to call each month and told they will be out tomorrow. tomorrow comes and not service, call and they send someone out after dark, he can't seem the yard and walks around randomly spraying. the sales person was good but service sucks
Business response:
Mr Craven, Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office, they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Please stay safe and have a nice aftern... read more
A man just now called my husband for a phone job interview. DO NOT BOTHER APPLYING IF YOU HAVE EVER COMMITTED A CRIME AND PAID YOUR DEBT TO SOCIETY. THEY WOULD RATHER HIRE YOUNG FOOLS THAN INTELLIGENT PEOPLE WITH EARNED WISDOM. They look down on those and will not employ those or give chances to those who have rightfully paid their debt to society and are trying to secure employment. Unfortunately, mental health issues and youth, trauma, desperation and other circumstances may be reasons why people have made mistakes in the ... read more
The most racist company and overworked employees yeah filing a lawsuit against this company. and already contact channel 4 news 159 19th North Jacksonville Beach FL 32250 yeah y'all going down
Beware of Massey. Their motto should be “expect less and get it” and “Massey Brown up service.” Below are before and after pictures of what you get paying for “guaranteed satisfaction” with monthly service, not to mention spending almost $600 for their command product that is supposed to “green up” your yard. My yard was healthy before I had them put down the command but they said it was needed to keep the lawn healthy. Yeah right. I’ve been complaining since back in April about the weed infestation. They finally come look... read more
Absolute worst for lawn care services!!! Killed my grass in my front yard and refused to fix. All they could do is blame others when they obviously killed the lawn!!! Local manager is a joke and refuse to fix. They have the audacity to keep sending me bills for their mistake: own up to it and fix it!!!! Complete jokers with no clue how to perform!!
Business response:
Mr Godsill, Thank you for bringing this to our attention. We sincerely apologize for the condition of your lawn. We have escalated a copy of this review to our Corporate Headquarters. Someone will contact you to address and resolve. Once again, our apologies. Please stay safe and have a nice afternoon.
Massey Services Inc has a 4.5 star rating with 27,121 reviews.
Massey Services Inc is closed now. It will open tomorrow at 7:00 a.m.