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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The most racist company and overworked employees yeah filing a lawsuit against this company. and already contact channel 4 news 159 19th North Jacksonville Beach FL 32250 yeah y'all going down
Beware of Massey. Their motto should be “expect less and get it” and “Massey Brown up service.” Below are before and after pictures of what you get paying for “guaranteed satisfaction” with monthly service, not to mention spending almost $600 for their command product that is supposed to “green up” your yard. My yard was healthy before I had them put down the command but they said it was needed to keep the lawn healthy. Yeah right. I’ve been complaining since back in April about the weed infestation. They finally come look... read more
Absolute worst for lawn care services!!! Killed my grass in my front yard and refused to fix. All they could do is blame others when they obviously killed the lawn!!! Local manager is a joke and refuse to fix. They have the audacity to keep sending me bills for their mistake: own up to it and fix it!!!! Complete jokers with no clue how to perform!!
Business response:
Mr Godsill, Thank you for bringing this to our attention. We sincerely apologize for the condition of your lawn. We have escalated a copy of this review to our Corporate Headquarters. Someone will contact you to address and resolve. Once again, our apologies. Please stay safe and have a nice afternoon.
Their Lawn Mowing service has gone to Crap… Here we go again… what is wrong with these guys. For a while I have a female cutting the grass an it was pretty good. Going to have to find another service.
Business response:
Mr and Mrs Moritz, Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience. We have escalated this to our Corporate Headquarters for an immediate resolution. Someone will be contacting you as soon as possible. Please stay safe and have a nice afternoon.
We used Massey to get rid of a German cockroach issue. We were told by the inspector that they would also come out every three months to continue with making sure they’re gone inside of the house if we sign up for it at $85 every three months. However it appears we were lied to and the company only plans on taking care of the outside of the house. Which we did not agree to. We would have never signed up for an entirely different issue. Someone came out and “sprayed outside” which honestly we couldn’t tell because my husband ... read more
Business response:
Ms Kimball, We sincerely apologize for the unpleasant experience and the lack of communication. We have forwarded a copy of this review to our Corporate Office. We can see they have left you a message. Customer Satisfaction is our number one priority and we would truly like to offer you a resolution. Is there a better time to contact you or a better number? Please private message or email us at wecare@masseyservices.com. Thank you we look forward to assisting and making this right. Have a nice evening.
Tried cancelling because their product doesn’t work and the company gave me the hardest time with nasty smart-ass attitude. I called to cancel and the person on the phone said I will receive a call from the GM. He calls me and asks why I want to cancel and I tell him it hasn’t worked for me. He then proceeds to ask my why I didn’t call for a free repeat service to fix the problem and I told him I have in the past but it never works. He then says I haven’t tried in the last few months. I tell him I still want to cancel becaus... read more
Business response:
Ms Li, We appreciate you bringing this to our attention. We sincerely apologize, as this in no way reflects our Customer Care Guidelines. Customer Satisfaction is our number one priority and we take pride in that. We have forwarded a copy of this review to our Corporate Office. Someone will contact you as soon as possible with an immediate resolution. Once again, our apologies. Please stay safe and have a nice day.
Avoid this company! My husband canceled service because we sold the house and moved out of state. They came anyway and promptly billed our card on file even though we had canceled well in advance. My husband called and they told him they can’t issue a refund and to dispute it with our bank. This is unacceptable.
BEWARE ! Do not fall from sweet words of their salesguys. they auto charge us and this happens twice without showing up. They said they locate the team on our area. But failed to show on my front and backyard CCTV. Do they have invisible guys working on my yard not visible on my camera? 🥺 We’ve been calling them this whole afternoon and no luck. Even the auto call back is failing. Bad service!!
Business response:
Mr Abrera, We sincerely apologize for the unpleasant experience. We truly appreciate you bringing this to our attention. We have forwarded this to our Corporate Headquarters to see their is an immediate resolution. We take pride in Customer Satisfaction being our number one priority. Someone will be contacting you as soon as possible. Once again, our apologies. Please stay safe and have a nice weekend.
DO NOT and I repeat DO NOT support this business. HIGHLY UNPROFESSIONAL! They will charge your account, not show up for the service, and not even call to say they’re unable to make it. 1. I had to call them due to a caterpillar issue. 2. The lady said “oh someone was supposed to be there on Monday and didn’t show up, let me reschedule it for you”. 3. Today is the day of the reschedule. Our appointment was 2pm. 3:37 rolls around and they’re no call no show. I called them and was told they have a two hour window. I asked wha... read more
Business response:
Ms Sellers, We sincerely apologize for the unpleasant experience. We have just spoken to the Corporate Office, and are aware that the Service Manager has contacted you and there has been a resolution. Please let us know if we are able to assist further. Once again, our apologies. Please stay safe and have a nice afternoon.
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 26,028 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open on Monday at 7:00 a.m.