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13145 Wolf Bay Dr, Suite 106, Jacksonville, FL, 32218, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Massey Pest Control is the WORST company every to deal with. I have had issues for years with them on communication, showing up unannounced , sending unqualified people, billing me for services NOT rendered and have been waiting for a week to get a return call from management. I am looking to change but want a bigger company has anyone used Penninsular or a bigger size company they recommend? MASSEY YOUR ARE THE PITS AND WORST CUSTOMER SERVICE EVER. IMO. Really hope someone sees this that works for Massey…..maybe I would rec... read more
Business response:
Ms Brown, Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies, and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Total Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office; they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Thank you, have a nice afternoon.
Do NOT recommend. They said we had too many weeds for them to treat the yard for weeds. We are calling a competitor! DO NOT RECOMMEND!
Massey Services Pest Control has a 3.9 star rating with 215 reviews.
Massey Services Pest Control is open now. It will close at 2:00 p.m.