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14848 Old US Highway 41, Ste 15, Naples, FL, 34110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Title: Exceptional Service from Roel Garza at Massey Pest Control! I recently had the pleasure of working with Roel Garza from Massey Pest Control, and I couldn't be more impressed with the service I received. From the moment he arrived, Roel was professional, knowledgeable, and courteous. He took the time to thoroughly inspect my property, identify the pest issues, and explain the treatment plan in detail. Roel's attention to detail was evident as he meticulously addressed every area of concern. He demonstrated a deep und... read more
Business response:
We appreciate your positive feedback, Alex! It's great to hear that Roel provided exceptional service and exceeded your expectations. We're glad he was able to effectively address your pest issues and provide valuable recommendations. Thank you for recommending Roel Garza and Massey Pest Control to others in need of reliable pest management services. Refer Friends – Earn Rewards! Just have your referral call 1-866-302-7950 or email them the link below to schedule a FREE, no-obligation inspection. Tell them to mention your ... read more
They do not call you to set up a date and time. Supposedly show up even though the ring camera shows no one. The supervisor Coline puts excuses instead of dealing with the issues presented. They don’t even update the phone number as instructed a year ago but are quick to ask for payment or renewal.
Business response:
Ms Schwartz, Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Total Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office, they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Thank you, have a nice weeken... read more
Massey Services Pest Control has a 4.6 star rating with 174 reviews.
Massey Services Pest Control is open now. It will close at 8:00 p.m.