This profile has been claimed by the business owner or representative.
Massey Services Pest Control
- Pest Control
- Lutz, FL
About this business
Location details
4450 Pet Lane, Suite 110, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a very disappointing experience with **Massey Services**. Communication throughout the process was very poor. I received an inspection without any prior communication or explanation of what to expect. The company seemed to assume I already understood the entire process instead of taking the time to explain it. When I called with questions, the representative became upset, was dismissive, and ultimately hung up on me. That level of customer service is unacceptable. Customers should be kept informed, treated with respect... read more
Business response:
We take your feedback seriously, Firas, and we sincerely apologize for the disappointing experience. The fact that you were not informed ahead of your inspection or given a proper explanation of what to expect is something we take very seriously, and we understand how frustrating that must have been. We thank you for your feedback, and we want to make things right. A member of our Corporate Office will contact you to discuss your experience further and ensure that your concerns are properly addressed. Kind regards, Masse... read more
Frequently asked questions about Massey Services Pest Control
How is Massey Services Pest Control rated?
Massey Services Pest Control has a 4.4 star rating with 257 reviews.
When is Massey Services Pest Control open?
Massey Services Pest Control is closed now. It will open tomorrow at 7:00 a.m.