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Coldfield Drive, Redditch, B98 7RU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
We needed a photo enlarged and printed to display at a funeral. We went to the Redditch store, and was served by the area manager Sam. She was so kind and caring and has a great way with her customers. We are so pleased with the photo. The shop assistant who was working with her was also brilliant. . I didn’t get her name but she usually works at the Kidderminster store. They both made an upsetting time so much more bearable!
Business response:
We are delighted to hear Sam and her colleague made such a difficult time more bearable. Joanne, thank you for sharing this.
Jacob at Tesco Redditch was extremely helpful. He obviously takes great pride in the final product and he worked with the photos I had to produce a fantastic collage photo selection. He printed it off and popped it in a suitable frame as well. He was friendly, polite and really good at his job. Thank you Jacob. You are a superstar!!
Business response:
Thank you for sharing your wonderful feedback about Jacob. We're thrilled he delivered excellent service and a fantastic collage.
UNACCEPTABLE! Bloke in their doesn’t have a clue. I paid good money for a canvas to have it with a white strip down side of it and for it to be completely diagonal. he’s lucky I didn’t catch his name. He’s young with hair bunched up. Disgraceful. Luckily he was sentient enough to process a refund. DISGUSTING SERVICE
Business response:
Your feedback is invaluable to us. We sincerely apologize for the canvas quality issues. Please contact us at customer.support@timpson.com to discuss this further.
Popped by Wednesday the gentleman in there who had long hair tied up. Believe his name was Jake but can’t remember. His behaviour was so unkind and was rolling his eyes at me just asking for help. I asked how he was but he practically ignored me. I took a photo of the QR code to leave a review when I had the time.
Business response:
We are sorry to hear about your experience with our staff member. Please contact us at customer.support@timpson.com to discuss further.
Max Spielmann has a 4.3 star rating with 62 reviews.
Max Spielmann is closed now. It will open at 10:00 a.m.