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Max Spielmann
- Photography Stores & Services
- Addlestone
About this business
Location details
117 Station Road, Addlestone, KT15 2AS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Always have had such an amazing experience in this store! Whenever I have been in I have always had a positive experience and Chelsea is fantastic! We had a baby valentine shoot and she went above and beyond to get the cutest shots and helped me with all the prints and sizing and made sure I had everything I needed! Will be back for more photos soon! Thank you!
I’ve had two experiences with the Addlestone Max Spielmann. The first was a Christmas photoshoot and the second was a valentines one. Both done by an amazing woman called Chelsea and I have been extremely happy with both times. She doesn’t rush you and makes you feel very comfortable! Highly recommend!!
Customer service was non existent! I went yesterday to get a frame and pictures printed, the woman at till was on her phone, looking miserable and completely disinterested. My baby was restless and I was clearly struggling with the pram and carrying him. She made no effort, she took the payment, left the frames on the side then went back to sitting on her phone, I felt I was disturbing her to be honest. I was going to book in a baby photoshoot for my son as I saw they have their valentines decorations up but will be staying ... read more
Abysmal customer service. They deliberately take one of the printers out of use in case someone uses it and leaves without paying. Legitimate customers are made to wait when the other printers are in use. Surely a better system could be put in place? To cap it all they couldn’t accept a cash payment for 2 prints because they didn’t have change! Previous occasions I’ve had good service here but Chelsea was downright rude and Casper clueless.
In branch 3619, served by Diana.. she provided an excellent and truly exemplary print service.. more people can learn customer service from this lady.. just when I thought this type of service and human touch had died, she restored my faith! Well done Diana.. absolute star and employee of the year! Not only did she print but offered to cut my leaflets for me!
Frequently asked questions about Max Spielmann
How is Max Spielmann rated?
Max Spielmann has a 3.9 star rating with 29 reviews.
When is Max Spielmann open?
Max Spielmann is closed now. It will open at 11:00 a.m.