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MCI - Royal Bank Plaza (A WELL Health Clinic)
- Medical Centers
- Toronto, ON
About this business
Welcome to MCI Royal Bank Plaza, part of the WELL Health Clinic Network. We serve communities in the heart of Toronto. Our clinic is conveniently located at 200 Bay St Lower Concourse, with paid parking available. Please select ‘Book an appointment’ to schedule your visit. We look forward to seeing you!
Location details
200 Bay St., Toronto, ON, M5J 2J1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a patient with different doctors here but they’re not good at keeping the doctors. I didn’t feel like I had a family doctor while I was at this clinic because you can’t track your health properly if your doctor keeps changing. The first one left the province after I was with her for only a year and the next one that accepted patients left after a year and a half. I give it two stars because it’s a better walk in clinic than others.
Had to wait at least 45 minutes every time even though I showed up 15 minutes early for my appointment as directed. They mishandled my sample, leading to the test being canceled, and I was not informed until I made the trip to the clinic for the results and waited an hour. The doctors were unprofessional and repeatedly dismissed me when I described my pain symptoms. I’m crying writing this review because I felt so mistreated here. Please go somewhere else
I visited this clinic at 3pm, looking for a walk-in appointment, but was informed that I needed to book one instead. The only available appointment was at 4pm, so I took it. No problem—I grabbed a coffee nearby and waited for my scheduled time. However, by 4:45pm, I still hadn't been seen by a doctor. I had to leave because I had another appointment at 5pm. I understand that walk-ins may involve some waiting, but being required to book an appointment gave me the expectation that I would be seen at that time. This miscommun... read more
Be aware that this walk in clinic is not a walk in. Appointment times are being released 9 a.m. daily because if you missed your train, you don't get to see the doctor. MCI clinics are getting extinct. For those that don't have a family physician, MCI is the place for you. I like MCI better than other new clinics because the staff are more personal. It is not all about the buck but the services people seeking medical attention. Most of the doctors that I have seemed were pretty good and professional. This is better than goi... read more
This used to be a walkin clinic, but now you have to book an appointment to do a walk in appointment. Even after that you have to wait over an hour because the appointment means nothing. Staff and the place is fine. The review is solely on their terrible process. Also life labs are no longer on this site. 😔 Staff - Decent Venue - Good
Frequently asked questions about MCI - Royal Bank Plaza (A WELL Health Clinic)
How is MCI - Royal Bank Plaza (A WELL Health Clinic) rated?
MCI - Royal Bank Plaza (A WELL Health Clinic) has a 4.8 star rating with 80 reviews.
When is MCI - Royal Bank Plaza (A WELL Health Clinic) open?
MCI - Royal Bank Plaza (A WELL Health Clinic) is closed now. It will open on Monday at 8:00 a.m.