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Medieval Times Dinner & Tournament
- Dinner Theater
- Kissimmee, FL
About this business
Location details
4510 W. Vine Street, Kissimmee, FL, 34746, United States
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Väldigt roligt och underhållande, maten va bland det bästa vi ätit här i Florida. Tack.
The show is really good the food service terrible
Business response:
Hello, Lady Chelsea! Thank you for visiting the castle and taking the time to write a review. We are happy you enjoyed our show, but are very concerned with your experience with service. If you would like, please send an email to socialmediafl@medievaltimes.com with details so that we may look into it right away.
I am giving this a 4 star because of the mess up they did for my celebration package. the entertainment was nice, and the food was okay. Just I was bummed when they didn't call my name on the announcement and the guy who cashed us out didn't even tell us where to go for the announcement. my mom was mad, because she paid a good amount of money and they messed up. So she decided to talk to a manager of the place and the lady made something nice for me. I got a 30 dollar picture package deal for free. I had a good time and so d... read more
Been to other shows in town that are way more entertaining. Not a bad show, not bad food but nothing impressive neither. The show was OK but seemed long and kinda boring honestly. Capone's was way better for me and my family with 2 teenagers.
Espectacular y muy biena atención, el show de los caballos espectacular.
Well my 6 month old son never blinked an eye for 2 hours so enough said�
The overall experience was positive. The show was entertaining but the drink lady got our drinks wrong. Why is this such a big deal? Glad you asked, because 4-drinks ran me over $60. 3 out of the 4 drinks were wrong. The server was great but the drink lady could care less and when I brought it up to the manager he smelled my drinks then he scribbled something down in a piece of paper and told me he was going to take it to his manager. Little did he know that I knew he was the ops manager! 3 other employees told me before I a... read more
Business response:
The issues you encountered during your visit are not what we strive to accomplish in our facility. Your remarks are extremely helpful to us in order to improve our operation. We sincerely apologize for the inconvenience caused. We are certainly aware that our guests expect only the best possible service and entertainment, and we are very concerned to hear about your experience. Rest assure that we will review your experience with the departmental managers involved, and will take the necessary measures to improve.
The show was fun. The food was gross. If I ever go back I will eat first or bring a sandwich in my purse.
Show was great. However, we ordered the "vegetarian meals" instead of the normal meals. After telling our server at every course of the meal, he continued to bring out the other food. We kept reminding him, he just kept apologizing and then bringing out our vegetarian portion of the meals and then asked if we were going to eat the other food as well. Did not appear that he listened to us at all. Plus side was we got twice the amount of food and only paid for one meal a piece, downside was that we were not going to eat it. W... read more
Business response:
Hello, Lord William! Thank you for taking the time to write this review, this helps us know in areas in which we can improve. We are terribly sorry to hear of your experience with your service. You are absolutely correct, the Vegetarian meal does include fresh fruit or italian ice. This is definitely not up to our standards of the quality guest experience that every Medieval Times' guest deserves. Could you perhaps send us a message on Facebook, or send us an email to socialmediafl@medievaltimes.com, with details such as... read more
Frequently asked questions about Medieval Times Dinner & Tournament
How is Medieval Times Dinner & Tournament rated?
Medieval Times Dinner & Tournament has a 4.6 star rating with 26,267 reviews.
When is Medieval Times Dinner & Tournament open?
Medieval Times Dinner & Tournament is open now. It is open 24/7.