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MedOne Pharmacy Benefit Solutions
- Pharmacy
- Dubuque, IA
About this business
About MedOne Pharmacy Benefit Solutions MedOne is a full-service pharmacy benefit administrator. We serve clients and members nation-wide. Our purpose is to unlock the most appropriate prescription at the most affordable price for organizations and their health plan members nationwide.
Location details
1590 University Avenue, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:30 p.m. | |
| Sun | Closed |
The lady was nice very experienced and knew what she was doing. The problem that was going on was through the pharmacy. But she corrected it for me. Wonderful to have a great conversation with her about issues with the meds and the way the pharmacy handles them.
The agent I spoke to was extremely helpful with a very important issue, insulin. I am disappointed that a pre authorization is required for insulin that I have been injecting for the past 5 years but I understand that procedures have to be followed. I am grateful for the agent's assurance that the issue was classified as high priority and will be resolved ASAP.
Cassandra was pleasant to talk to. She supplied me with useful tips to get the best deal for my medication. She referred me to the web page so I could see my information.
Honestly, the second person I spoke with is the reason for 4 stars. If it were based on the first person I spoke with ( Shawnda) it would be 0 stars. She booted me to the survey line before answering my questions. I immediately called back and this guy was extremely helpful and informative.
First time user of MedOne as insurance changed. Trying to see about filling prescriptions. Agent as helpful as she could be. Told me prescriptions were ready to be filled. That’s good. When I tried to see them in the app it said I had none. She suggested I wait a few days to see if they show up on app. I will call back to get pricing of my prescription from MedOne on Monday. The prescriptions now are for my spouse who is also covered on this policy
Frequently asked questions about MedOne Pharmacy Benefit Solutions
How is MedOne Pharmacy Benefit Solutions rated?
MedOne Pharmacy Benefit Solutions has a 4.9 star rating with 554 reviews.
When is MedOne Pharmacy Benefit Solutions open?
MedOne Pharmacy Benefit Solutions is open now. It will close at 7:00 p.m.