MedOne Pharmacy Benefit Solutions

Bob Carrano 

on Google

6 days ago

Kristy M was very helpful in trying to help me get logged into my newly created account. tonight. She was patient with me as she went through troubleshooting attempts and then set up a return call on the next business day with her tech support group. 

Erik Malone 

on Google

a month ago

Courtney from Med One was extremely helpful with all my questions on today’s phone call. She answered all my questions and explained what my next steps would be in the process. This call today was one of many interactions I have had with Med One, and all of my interactions have been pleasant and resulted in good outcomes. So the good side is, that great customer service that has been provided, but the downside is, Med One has set the bar high for future interactions.😁 Thanks for your help Courtney and Med One! 

Hope Graziano 

on Google

3 weeks ago

Med One Customer Service Representative Christie M. was wonderfully helpful! She listened and searched through many claims to find the denial to a medication I needed twice a day. It came down to the prescription needed to be written for 30 days not 90. Now keep in mind, I have been told, that the plan had changed, and I could no longer receive my medication twice a day. It had been months, and my health was declining. I originally called for a prior authorization result on a new medication and it was denied. Instead of givi... read more

Mr. Whiskers 

on Google

2 months ago

Excellent experience ! I came in with a pre- conceived notion that wasn't positive. The lady I spoke with,Jessica was cheerful positive and professional. She was very attentive to my questions and very patient. Got all the answers I needed and had a very positive experience. 

Mike Spivey 

on Google

2 weeks ago

Jessica was very knowledgeable and personable. She resolved my issue with a series of questions. First rate customer service