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1590 University Avenue, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:30 p.m. | |
| Sun | Closed |
Terrible! Constantly denying prescriptions for my son and myself. It's so unethical to say "we won't fill this medication until you try FOUR other medications first"!!!! What??!! And then they require prior-auths for EVERYTHING!!! If our specialists took their time and expertise to prescribe a medication, then that's what is needed!! But MedOne constantly pushes back insisting we "try" several other meds first. Resulting in MANY MONTHS before finally having a chance at getting the med we need, no guarantee though!!! And ofc ... read more
Business response:
Hello ******,Thank you for taking the time to share your concerns. We are truly sorry to hear about the experience you and your son have hadhealth care challenges can be incredibly stressful, and we understand how frustrating it is when youre trying to get the medication you both need.Our goal is never to create barriers, and we know it can feel that way when prior authorizations or step-therapy requirements come into play. These processes are based on clinical guidelines and safety standards, but that doesnt make the experi... read more
MedOne Pharmacy Benefit Solutions has a 4.6 star rating with 1,151 reviews.
MedOne Pharmacy Benefit Solutions is open now. It will close at 2:30 p.m.