MedOne Pharmacy Benefit Solutions

Mandy Kight 

on Google

2 weeks ago

I spent the entire day trying to sort out my son's medication, which turned out to be different from what he's been taking for a year and a half and wasn't working for him. I cannot express how grateful I am for the compassion and understanding shown by my customer service representative. She genuinely cared about helping me find a resolution rather than just closing another call in the queue. Her willingness to listen and follow through made all the difference for me as a concerned mom. Thank you for your compassionate and ... read more

Sally shipman 

on Google

2 weeks ago

Lindsey my agent was amazing. She went above & beyond helping me resolve this issue with my Dr & pharmacy! She even called me back to update me. I hope she is getting paid what she’s worth! You have a real gem working for you! Thanks so much for her!! 

Rich 

on Google

a month ago

My experience with MedOne has been extraordinary. Specifically Shannon was so understanding and sympathetic to not only the immediate needs but also the future events that were required. She needs to be called out as a true asset and example for your organization. Further more everyone I have dealt with in the last month has been Amazing! Thank you again Shannon. I'd like a direct line to you each time a need something!!! 

wanda wasserman 

on Google

a week ago

Thank you to Shannon. She was so patient and kind and was able to get everything figured out. What a Blessing she is. I hope if I have any other questions or issues she is able to help me. 

Teena Glover 

on Google

a month ago

I'm so grateful and thankful for all the help you guys assisted me with. The process was easy and the person that helped me made me feel super comfortable. She also went above and beyond with making sure I understood what was being told to me. I really appreciate that