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1590 University Avenue, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:30 p.m. | |
| Sun | Closed |
MedOne customer service is A+! The person who helped me offered to call the pharmacy and find out why the Rx was denied and then called me back to tell me the resolution. It only took a few minutes and she was extremely helpful. It’s rare these days to get an actual person on the phone so I really appreciate MedOne’s commitment to their customers. Thank you!!
This insurance company has been in our family for over 10 years and have never had to call them about a prescription charge and today I called for the first time and the agent was kind, helped me understand why the pharmacy charged what they charged and my out of pocket cost went from $70 to $12. Thanks for helping us! Also a huge plus for customer service ♥️
Great service from Courtney, from start to finish answered all my questions respectfully and very knowledgeably and even followed up hours later with updates and important information to make sure I was taken care of. A great example of an awesome employee, let’s get her a raise! Thank you again for your help.
The young lady I spoke with was very pleasant and willing to do anything she could to help although we were not able to find a less expensive alternative. She did everything she could to help me and I appreciate the help. She did a great job.
Laura was friendly and personable. She was super helpful, quickly helped me resolve my issue. Even went above and beyond to call my provider to confirm fax number. Great experience!
MedOne Pharmacy Benefit Solutions has a 4.6 star rating with 1,105 reviews.
MedOne Pharmacy Benefit Solutions is open now. It will close at 7:00 p.m.