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MedOne Pharmacy Benefit Solutions
- Pharmacy
- Dubuque, IA
About this business
Location details
1590 University Avenue, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:30 p.m. | |
| Sun | Closed |
Med One can reply as sweet and professional as they want, but my personal experience with them has shown me something completely different. Their decisions do not feel patient-centered. They feel cost-centered. I have already had issues with them refusing to cover diabetes medication, now they have changed my hormones from a generic cost to a preferred brand category, which raised my cost from $10 to $60. This is not a random medication I just decided I wanted, it is needed due to a hysterectomy and is part of my medical car... read more
Terrible! Constantly denying prescriptions for my son and myself. It's so unethical to say "we won't fill this medication until you try FOUR other medications first"!!!! What??!! And then they require prior-auths for EVERYTHING!!! If our specialists took their time and expertise to prescribe a medication, then that's what is needed!! But MedOne constantly pushes back insisting we "try" several other meds first. Resulting in MANY MONTHS before finally having a chance at getting the med we need, no guarantee though!!! And ofc ... read more
Business response:
Hello ******,Thank you for taking the time to share your concerns. We are truly sorry to hear about the experience you and your son have hadhealth care challenges can be incredibly stressful, and we understand how frustrating it is when youre trying to get the medication you both need.Our goal is never to create barriers, and we know it can feel that way when prior authorizations or step-therapy requirements come into play. These processes are based on clinical guidelines and safety standards, but that doesnt make the experi... read more
Frequently asked questions about MedOne Pharmacy Benefit Solutions
How is MedOne Pharmacy Benefit Solutions rated?
MedOne Pharmacy Benefit Solutions has a 4.6 star rating with 1,535 reviews.
When is MedOne Pharmacy Benefit Solutions open?
MedOne Pharmacy Benefit Solutions is closed now. It will open tomorrow at 8:00 a.m.