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MedOne Pharmacy Benefit Solutions
- Pharmacy
- Dubuque, IA
About this business
About MedOne Pharmacy Benefit Solutions MedOne is a full-service pharmacy benefit administrator. We serve clients and members nation-wide. Our purpose is to unlock the most appropriate prescription at the most affordable price for organizations and their health plan members nationwide.
Location details
1590 University Avenue, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:30 p.m. | |
| Sun | Closed |
Coverage of medications I was prescribed and needed, not so great.. but the gal spoke with on the phone was ABSOLUTELY WONDERFUL! Lyndsey provided amazing customer service and explained in detail what was holding up my prescription and took the time to explain other options I had. She is the reason for the five stars!
Customer service was over the top!! Rebecca answered all my questions and even gave me very helpful information I didn't even think about as a new member. I am VERY pleased with my experience. I will not hesitate to call again with any other questions or concerns! 10 out of 10!
We recently switched to Med One Pharmacy in April, and the experience has been amazing! They made the entire process so simple and stress-free. One of their team members even called to check if I had registered for the patient portal and walked me through the steps to get set up. As soon as that was done, they had my medication ready to fill right away. Excellent customer service and a smooth transition—I couldn’t be happier!
This is the first time in a long time that I’ve experienced quality customer service. Today was my first contact with MedRx and I can truly say this company values its clients. The representative contacted the pharmacy and helped them with a code so that I wouldn’t be without a needed prescription. I was able to pick my medication up today and not in 5-7 business days. Thank you for treating me with dignity and compassion.
This company is one hot mess.. my husbands prescription was waiting for MedOne to process the prior authorization so he could get his medication. MedOne had his PA back since day 1. They lied said they didn’t have it then when they found it tried to back peddle to make it not look like their oversight.. Not a single supervisor I spoke to was professional or helped me NOT ONE! My husband went without his medication bc of this company for over a month! He missed countless days of work and went through sever emotional hardship ... read more
Frequently asked questions about MedOne Pharmacy Benefit Solutions
How is MedOne Pharmacy Benefit Solutions rated?
MedOne Pharmacy Benefit Solutions has a 4.9 star rating with 663 reviews.
When is MedOne Pharmacy Benefit Solutions open?
MedOne Pharmacy Benefit Solutions is closed now. It will open tomorrow at 8:00 a.m.