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Mercy LIFE Massachusetts
- Medical Centers
- West Springfield, MA
About this business
Location details
200 Hillside Circle, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mercy Life was phenomenal with the care, compassion, appointments, transportation, and guidance, I would recommend them to anyone! They truly helped give him a beautiful life with their care!
I give it 1 star because zero stars is not an option, they have lost my mother's dentures that went in for repair, bathed her with her hearing aides still in her ears on several occasions and she's been waiting on glasses for forever!!! The one thing they do well is smooth everything over to make the elderly believe they're doing a good job. There's probably a good reason they can't keep the Good Help they occasionally do get, this program SUCKS...
I think a perfect place for senior.
Don't believe there is a continuum of care when they need a nursing home With 2 appeals both denied thinking we can take home a 93 old mother that is incontinent ,dementa unable to stand due to broken ankle etc. Care at home is very minimal an Not efficient for familys needs. At center she was cared for well. Very disappointed by the lies that were told when we signed her up for this program. Basically they are thrown out onto the street. This is what big business does to someone that's worked 50 years of her life
Overall, VERY good, with some areas constantly in need of improvement. PROS: This PACE program is a combination of both healthcare and insurance (so approvals are usually true approvals, not tentative coverage that isn't guaranteed) Two experienced knowledgeable primary care physicians (one of whom is also a rheumatologist) plus two Physician's Assistants VERY reliable transportation & their own polite, friendly drivers (there was once the doctor's appointment was booked, but ride forgotten - but they are humans too)! F... read more
Frequently asked questions about Mercy LIFE Massachusetts
How is Mercy LIFE Massachusetts rated?
Mercy LIFE Massachusetts has a 3.5 star rating with 13 reviews.
When is Mercy LIFE Massachusetts open?
Mercy LIFE Massachusetts is closed now. It will open tomorrow at 8:00 a.m.