MercyOne Bluebell Road Urgent Care

Amanda Schoonover 

on Google

4 months ago

If I could give 0 stars I would. I was recently seen at this clinic and it may have been the worst experience I have ever had. First, I waited over 1.5 hours to be seen. After being brought into a room by a nurse, I waited a half hour before a nurse practitioner ever came to the room. I was seen by T Rapien. She spent 5 minutes with me and told me the OTC medication I had said I was using wasn't great, but didn't give me an alternate option. She then said I needed a blood draw and sent me on my way. My blood draw results cam... read more

Kendra Goodman 

on Google

a year ago

I’d give 0 stars if I could. Dr Sutton is rude and unprofessional. Rolled his eyes when I asked for a doctors note. My 3 year old didn’t breathe how he wanted her to and he said ‘we’re done here’.. argued w me about my daughter having chewable antibiotic rather then liquid and said ‘TUH I haven’t don’t that in a long time but I guess’. Gave zero info on how to help her get better either. The nurse didn’t say ‘hello’ or anything, rolled over in her chair with a swab in her hand and expected my THREE year old to know it was fo... read more

Ally Schlaeger 

on Google

a year ago

My son who was 4 and a half months woke up screaming in pain and we couldn’t get him to stop no matter what we did. We were at my in laws so we didn’t think we could make it home to our doctor so we went to Mercy One pediatrician, Dr. Shockley. When we got there I told her we just got back yesterday from Tennessee and was in the mountains a lot and think he has an ear infection. She told me the mountains don’t cause fevers (totally irrelevant to what I said) she checked his ear and looked from a distance away and probably pe... read more

David S 

on Google

2 years ago

I went to MercyOne Urgent Care on Bluebell Road yesterday. I had called ahead and was told there weren't many patients ahead of me. The receptionist, nurse, and physician were all helpful and friendly. I had an excellent experience with MercyOne and would recommend them. I don't know why people have given them only an average of 3.2 (I notice the other urgent care facilities in town had similar ratings), unless these people went to urgent care with mismatched expectations with regard to what urgent care can provide. 

breanne wagner1 

on Google

a year ago

20 minutes to close and my 8 yr old with fever and sore throat was turned away because supposedly their rooms were full. We were the only ones in waiting area. It’s fine tomorrow I’m calling my kids doctor and mine we will never be back to mercy one again! I cannot wait until this supposed Christian hospital goes under. It’s a joke!