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MercyOne Clive Urgent Care
- Urgent Care
- Clive, IA
About this business
Location details
1601 Northwest 114th St, #255, Clive, IA, 50325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
This is a rundown facility and service is horrible as well. Urgent clinic can handle about 10 patients a day, severely understaffed. I would recommend unity point or Methodist you’ll be pleasantly surprised. Mercy charges enormous amounts of money and won’t reinvest any back into facilities and staff. Technology is outdated and patients are not a priority. We have better choices like unity point that has advanced technologies and facilities to match. Leave this dinosaur in the past where it belongs.
I’ve been here twice. This past Saturday I visited as I’ve been having constant drainage in my throat, headaches and somewhat of a wet cough. I did see my PCP provider when these symptoms initially started, to at which point i believe I just had a common cold, and hadn’t been able to make it back to see her as my entire family has been sick and I was more worried about getting them to appointments, as well as my PCP always being booked a couple weeks out in advance during the hours that I am able to go after work.. So I deci... read more
I’m really disappointed with how poorly this Premier owned MercyOne location has been maintained. The clinic was physically dirty and dingy. It didn’t feel like a clean or professional medical environment at all. Most of the staff weren’t wearing name tags, including the person I assume was a Medical Assistant and even the doctor. After waiting over an hour, the doctor finally came in but barely spent any time with us. It felt rushed and dismissive. If you need to go to one of the Premier-owned urgent cares, I highly recomm... read more
Overall, our visit here wasn’t bad. We were seen in about an hour, and once we were brought back, we went straight to a room. There was one nurse and one receptionist working, and after about 15–20 minutes the PA came in. They were friendly, professional, and clear in explaining that we needed to go to the emergency room because this facility didn’t have the equipment needed for our situation. The staff was kind and the building was clean, so no complaints there. I just wish the facility had more of the proper equipment on-... read more
I've never felt so invisible. The staff barely acknowledged me or spoke to me. It was like they were all sedated, no energy, no emotion. The lady who did my initial intake just shoved equipment at me, instead of say "now I'm going to take your temperature and blood pressure." She kept coming in and out of my room looking for things for another patient and didn't really acknowledge me. Sometimes she didn't even knock. I was in a lot pain and was looking for some compassion or reassurance, but I just felt ignored. The only sa... read more
Frequently asked questions about MercyOne Clive Urgent Care
How is MercyOne Clive Urgent Care rated?
MercyOne Clive Urgent Care has a 3.9 star rating with 1,038 reviews.
When is MercyOne Clive Urgent Care open?
MercyOne Clive Urgent Care is open now. It will close at 7:00 p.m.