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MercyOne Iowa Heart Center Ames
- Walk-in Clinics
- Ames, IA
About this business
Location details
1816 Philadelphia St, Ames, IA, 50010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 stars I would. I have no positive words to say about Dr.dervesh or what ever his name is. I have a diagnosis of POTS and had to switch doctors due to moving. I’ve had the heart monitor I’ve had the ultrasound I’ve done the all 5 yards of everything to get this diagnosis and been on a medication for 2 years went back to establish care and get a refill on a med and was told to do the heart monitor again and have to do another ultrasound. Why repeat if I already have done it. Then refuse to fill my medication ... read more
Very frustrated with my care. Trouble getting answers about medication problems. Waiting for days for call backs. Gave up using mychart to communicate. I actually feel worse physically since going there. Mychart goes to one clinic in Ankeny and they fail to tell you it's not the Ames clinic your communicating with. I dont feel heard as a patient just pacified as they need to consult with doctors for days. As all my hair is falling out and I can't hold food down.....
Ive been having to go here to get check ups yearly for a genetic heart disease and when i schedule my apt. Its months in advance till i get in and it never fails whatever dr i have they "wont be in the office" on my apt date and i have to reschedule. It wasnt like this back when Sorentino worked there she was great. Mind you i get this letter every time pry a week before my apt. Im on the 3rd time in a row ive gotten this letter or call saying that. I have to schedule this with work and everything to get the time for these, ... read more
Phone system is horrible. Not uncommon to be disconnected when you almost get a human (happened 6x today). Portal does not seem to allow patients to send messages. Care is good...if you can get past the above. But we are talking about heart Healthcare sometimes you need to talk to a person!!
Worst place you can possibly go. They are terrible. Can't even be bothered to answer the phone.
Frequently asked questions about MercyOne Iowa Heart Center Ames
How is MercyOne Iowa Heart Center Ames rated?
MercyOne Iowa Heart Center Ames has a 2.7 star rating with 20 reviews.
When is MercyOne Iowa Heart Center Ames open?
MercyOne Iowa Heart Center Ames is open now. It will close at 4:30 p.m.