MercyOne Waterloo Emergency Care's cover image

This profile has been claimed by the business owner or representative.

MercyOne Waterloo Emergency Care

1.7
  • Walk-in Clinics
  • Waterloo, IA

About this business

HealthcareWalk-in Clinics

Location details

3421 West 9th St, Waterloo, IA, 50702, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
1.746 reviews
Select a rating
Taylor Lawson's profile image
Taylor Lawson 
3 months ago

I was honestly very hesitant to come here due to the low ratings. My daughter has a very complex medical history and normally we drive to Iowa City for care. I’m so glad we came here instead and am beyond happy with the care my daughter had received. The staff was fantastic and the nurse practitioner we saw in the ER was very thorough. Communication between the provider and my daughter’s specialists’ in Iowa City was better than I could have hoped also and I was told exactly where we were with finding answers. We literally c... read more

Autumn Dickey's profile image
Autumn Dickey 
3 months ago

Do not go here unless you absolutely have to. My husband and I had a terrible experience at this ER. I’m giving two stars solely for the kindness of the first nurse and the doctor. The doctor, while he had no sense of urgency, did not keep us updated, and frequently told us ‘fifteen more minutes’ (which turned into hours), he was still kind. We were there for six hours. After our original nurse left, we were not checked on or updated, aside from the doctor briefly stopping in. I do want to give credit to our first nurse and... read more

jeremy hansen's profile image
jeremy hansen 
4 months ago

My name is Christian Hartings. Im using my husbands account to post here. I was transported to Waterloo ICU for 1 1/2 hrs from my home in Iowa after I had collapsed in front of my house after severely hitting my head two days earlier. I had been in an ER closer by for that. The decision was made by my primary care doctor and the emergency nurse from my usual hospital that i should be send to waterloo to an receive an emergency eeg to see if my brain is malfunctioning. I have been mistreated in this hopital - i dont even wa... read more

Matthew Gibbon's profile image
Matthew Gibbon 
7 months ago

Been in for several reasons over the years. I have always found good care. I went in a week ago because my hedge trimmer safety features no longer work.. so Melinda my nurse practitioner qas ABSOLUTELY 💯! Talk about humorous and tolerant of my own bad dad jokes. The personal treatment was amazing. I really appreciate the care and commitment Melinda gave to me! 

Shannon Jareczek's profile image
Shannon Jareczek 
11 months ago

I went to the Waterloo MercyOne ER with vomiting, diarrhea, a blinding headache, nausea, and shaking — I was visibly ill, in a wheelchair, and clearly dehydrated. I waited over 4 hours (with a referral from your urgent care) without anyone offering fluids or giving any medical attention whatsoever. My HR and O2 were taken an hour into the visit and I was returned to the waiting room. Multiple patients with less severe issues were taken back before me. I ultimately had to leave and drive 45 minutes to another hospital to get ... read more

Frequently asked questions about MercyOne Waterloo Emergency Care

How is MercyOne Waterloo Emergency Care rated?

MercyOne Waterloo Emergency Care has a 1.7 star rating with 46 reviews. 

When is MercyOne Waterloo Emergency Care open?

MercyOne Waterloo Emergency Care is open now. It will close tomorrow at 12:00 a.m.