MercyOne Waterloo Medical Center

Honest Reviewer 

on Google

8 months ago

IF YOU have been neglected at this hospital & have suffered for it with proof like I have (recorded conversations of them lying & more without their consent as this a a ONE consent state), I would get a contingency lawyer & ask for help. You have 2 years to do it, I should have yet was too busy trying to get help with other medical issues or I would have. After I dealt with INCOMPETENCE at the ER, telling me I’m okay to go home and care for myself, while bleeding out of the back of my foot after having foot surgery here TWI... read more

Kal 

on Google

3 months ago

When I had a respiratory infection I was taken back to a room. When the doctor vist was over. Two white nurses came into the room with the door wide open when I was changed out of the gown I wwas given. I was fully exposed because they were questioning why my insurance wasnt goung through after the first time the desk nurse said she couldn't find it, after I advised it wasnt under my name but my father's. She advised she and I quote " put in in backwards" and they still proccess to come in and act like I dont have insurance ... read more

Dalila Lulic 

on Google

4 months ago

I visited MercyOne Waterloo ER on May 27, 2026, while actively experiencing a miscarriage, severe pain, heavy bleeding, weakness, dizziness, and emotional distress. I do want to recognize the staff members who showed compassion, professionalism, empathy, and respect during one of the most traumatic experiences of my life. The EKG technician should especially be recognized for her compassion, professionalism, and advocacy. After witnessing the level of pain and distress I was experiencing, she showed immediate concern and ac... read more

Kori Gish 

on Google

5 months ago

My mother had a stroke and she was in for a week. The nurses and aides were amazing. The issue we had was the “hospitalist”. He was extremely condescending towards us. He didn’t want to listen to anything that we had to say. He never read the chart from the afternoon or evening before when he came in the mornings. My mother was asked to sign a paper saying she understood everything when she was discharged..she doesn’t remember anything. If you have a family member that you love that needs to stay in the hospital, that is not... read more

Gajen Jan 

on Google

3 years ago

It was an amazing experience visiting Mercyone Medical Center today. Everyone was super nice, including all resident doctors, attending physician, nurses, and rest of the staff. Cafeteria had a delicious variety of food, drinks, and salad. The food is pretty cheap too. It was a quiet day at the hospital. Not a lot of patients may be due to the holiday season. Dr. Green is amazing. She toured us pretty much all the units, wards, as well as the emergency department. She was pretty thorough in explaining everything. Love it!