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25 Hickman Rd, Waukee, IA, 50263, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 07:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love my doctor, but I was there the other day and the nurse that came out to get me seemed extremely miserable. She looked me up and down with scowl on her face when she "greeted me" to go back to the exam room. When in the exam room and the nurse asked why I was there, I had named a couple of things regarding my neck/shoulder pain due to macromastia and getting a referral to a psychiatrist. I then asked if the doctor could fill out a Medical Marijuana Card Form for me to send in for the program. She looked up from her notep... read more
Well, after pulling up their reviews to leave my own, I now understand the 2.9 rating they have - although it should be lower. In my 5 minutes there, a secretary berated me for making an appointment under my name for my baby (didn’t know one-year-olds could answer for themselves and make their own appointments… matter of fact, I clicked the option “fill out for minor” anyway) and another secretary with a headset complained loudly about answering calls (isn’t that your job????). If your front desk staff are any indication of ... read more
Dr. Julianne Sarconne is a terrible person. She is judgmental and does NOT listen to her patients. I wish i could give 0 stars i am sick with how i was treated today. I will never go back. I will NEVER trust mercy one ever again! You all should be ashamed of yourselves! I was asking for a referral to be properly diagnosed with adhd because i truly believe that is what i have, and she thinks i just want pills. She treated me like a druggie criminal! She should NOT be practicing medicine anymore!
Doctors are great. They always struggle w it j front desk. Destiny specifically is a Brat. She is always rude not only to myself but I’ve seen her be a brat and impatient with just about everyone in contact with. Today even over the phone, she was rolling her eyes and scoffing under her breath and the person on the phone. She told me moms say she would let me know about something, and never called me back. I gave it a few days because I know the providers have more important things than the minor issue I needed taken care ... read more
We live in America, but it feels like I'm in a third-world country. The overall attitude in all my interactions with this office has been negative. Everyone seems to hate their job and couldn’t care less about who lives or dies—just numb people who don’t care about anything. Avoid this place like the plague. You won't get help. You are better off going to a doctor in Mexico. I am very disappointed with the person who handles referral callbacks (I believe her name is Amy). In the few interactions I've had with her, she alway... read more
MercyOne Waukee Family Medicine has a 3.2 star rating with 87 reviews.
MercyOne Waukee Family Medicine is closed now. It will open tomorrow at 7:30 a.m.