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334 Watertown St, Newton, MA, 02458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a member of Metro for many years; I got my first car loan through Metro $180.50 month :) I was having an issue with my debit card; many customer service representatives tried to fix it multiple calls nothing worked. I have two accounts, so it wasn't a big deal I just transferred money around via the app. I was going on vacation; I stopped in at the Newton branch and Ryan Wong greeted me, he was very polite, cheerful and eager to help. Not only did he put the vacation dates on my card he figured out what was w... read more
Business response:
Hi, Tj. Thanks for taking the time to share your positive experience at our Metro Credit Union - Newton branch. We truly appreciate it - see you again soon!
The review that i have posted, I would tell that all the tellers have been very, polite and help me in all the problems give them to solve. Also I had problem to write this review to give this branch a rate of 5 stars.
Business response:
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!
The staff at this branch are very approachable and supportive. Ramesh, Brian, and Maria provided great assistance and spent a lot of time helping me with my questions. At a time when businesses are pushing you to use automated services, the team at Newton branch of Metro Credit Union demonstrate how important it is to continue to provide this kind of personal support.
Business response:
Hi Victoria, thanks so much for your five-star review! We're happy to hear that you enjoyed your experience at our Newton branch and appreciate your kind words. We look forward to seeing you again soon!
Metro Credit Union - Newton has a 3.8 star rating with 42 reviews.
Metro Credit Union - Newton is closed now. It will open at 8:30 a.m.