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2323 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This dealership’s service center is a complete disaster. I made an appointment five days in advance for warranty work on my car. On the day of the appointment (Monday), they informed me that it would take three to four days to fix it. I went in on Thursday to get an oil change for my wife’s car, only to be told that they wouldn’t even look at my truck until the following Monday morning. I called Monday morning to get an update and was told that a technician was working on it. My truck has a GPS device and hadn’t moved from ... read more
⭐☆☆☆☆ Utterly Disorganized and Frustrating Experience I called Midway Chevrolet about a week and a half ago regarding the two recalls on my vehicle. I gave all my information and was told the parts would take about a week to ten days to arrive. I was assured someone would contact me once they came in. After more than a week with no call, I reached out to follow up. The person who answered didn’t know what parts I was talking about and had none of my information. I was asked who I spoke with originally — which, of course, I... read more
Hugo is one of The Best associates! Every time one of my vehicles needs maintenance I trust he will make sure all expectations are met & works with you step by step. Always making sure you understand the whys and hows. Thank you Hugo!
Not sure of his name I belive Hugo first bay when you pull in. First of all made a appointment for March 2nd about 5 days before the appointment. Showed up on time discussed all my issues and he informed he made a mistake that there was no diesel mechanic available! Ok fine maybe should of called me to tell me that instead of wasting my time. So I rescheduled for monday the 9th showed up and the same employee now informs me that he had mechanics quit and leave and my truck will now be there for a couple days! Is attitude wa... read more
This place likes to waste your time. I scheduled an appointment for a recall. Show up, Gavin says they don’t have enough time to fix it and rescheduled. I ended up just going home. I was sick at the time of the reschedule and had to change that one. I spent 4 days calling the phone number Gavin had given me with no answer or return call. I called to reschedule with Chevy and they didn’t even know about the appointment. She set one up for the week after. I go to that one and the guy Hugh says they don’t have the items needed ... read more
Midway Chevrolet Service has a 3.8 star rating with 150 reviews.
Midway Chevrolet Service is closed now. It will open tomorrow at 7:00 a.m.