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Midwest Express Clinic
- Diagnostic Services
- Burbank, IL
About this business
Location details
7786 Cicero Ave, Burbank, IL, 60459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I had a very quality experience here. I was a little apprehensive in the beginning, but the staff saw me quickly. The check-in process was quick, and everyone was very nice.
Business response:
Thank you so much for sharing, AJ! I’m glad we were able to make your visit smooth and welcoming. We really appreciate you giving us a chance and hope to see you again soon!
I'm the type of person that avoids hospitals or clinics at all costs. I don't have insurance and I don't have the time. But in this case it was sort of an urgent/last call situation. I injured my ankle falling off a bicycle, I put up with the pain as best I could, but after 25 days and still pain and having trouble walking I did some research with podiatrist and private practices. This urgent care was close to me and decided to contact them. I called and Ashley at the front desk gave me all the Info I needed, answered all ... read more
Business response:
That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at Midwest Express Clinic. It's great to know that we continue to provide our patients with everything they need. Have a great day!
My toddler had fever spikes for a few days and I was able to get into see a doctor right away. The entire visit was very quick and a pleasure to be welcomed with a friendly staff. Doctor Mark was very informative and gave us his full attention to diagnose my daughters ear infection. Definitely would come here again when needed.
Business response:
Thank you for your five-star review, Bianca. Our team at Midwest Express Clinic always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.
I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance and my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!
I had tests done for a pre-operative evaluation and they never called me with the results. I called them and they said there are no doctors at that clinic who can give me the results.
Business response:
Dear Mary, we are sorry to hear that we did not meet your expectations! This is not the experience we want our patients to have. If you’d like to escalate your feedback and hear back from someone on our team, please fill out the patient feedback form on our website at your earliest convenience! We’d be happy to talk with your further. https://midwestexpressclinic.com/patient-feedback-form/
Predatory billing will charge you for services you never received. Good luck if you come here
Business response:
Ally, we are extremely sorry to hear about your disappointment. At your earliest convenience, please fill out the patient feedback form on our website so we can hear more details on how we can improve. Thank you and we look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.8 star rating with 1,597 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.