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Midwest Express Clinic
- Urgent Care
- Westmont, IL
About this business
Location details
6320 S Cass Ave, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
This was truly the best experience I've ever had at an immediate care or walk-in clinic. I took my dad here for his gout while he was visiting from out of the country without insurance. From the receptionist to the nurse practitioner, everyone was outstanding--kind, efficient, and professional. After the visit, I called to switch the pharmacy for my dad's prescription, and they handled it in just 30 minutes--unbelievably fast service compared to anywhere else! I highly recommend this place!
Business response:
Thank you, Peter! We appreciate you taking the time to share such wonderful feedback with us.
I have never had such a loving and caring experience with a medical provider as I did here. The front desk staff person was so joyful and kind, as was the medical assistant, Jakayla. The nurse practitioner, Shauna Vandermey, immediately put me at ease with her warmth and compassionate care. She was continuously reassuring and loving in her communication. I left feeling so deeply cared for.
Business response:
Hi Sabrina! We're so glad you enjoyed your visit with us. We strive to provide care and compassion with every visit. We hope to care for you again in the future! :)
Extremely fast and efficient service, especially with regards to prescriptions: I was able to go straight from the clinic to my pharmacy and it was ready by the time I pulled into the drive thru
Business response:
Hi Mihraan! We're so thrilled you enjoyed your visit with us! We hope to care for you again in the future!
I needed to treat an infection. The staff were friendly and efficient, and the nurse practitioner was very knowledgeable. The office is immaculate and I was out in less than 30 minutes. Highly recommended.
Business response:
Thank you for your five-star review, Jim. Our team at Midwest Express Clinic always strives for the highest standards. We are delighted we made your experience a positive one. Take care.
This new clinic is very clean, upgraded machines and staff is excellent My name is RoninWolf and I went in to this clinic today with a puncture wound and was treated quickly and with excellent care from reception all the way thru to MD I will definitely be recommending everyone to go to this clinic when in need of
Business response:
Thank you so much for leaving us a 5 star review! We're so glad you enjoyed your visit with us and we hope to care for you in the future!
I've been promised the results of my X-ray yesterday. Supposedly it was to take an hour from the time they were done. I've wasted well over an hour on the phone only to continually get put off. About 1.5 hours ago they claimed I would get a call back in twenty minutes. Still waiting with no answers. I'm still on hold as I type this up. They DO NOT care about their patients. This is my life we're talking about. Do NOT go there. They couldn't care less about you!!! They are completely inept. Full of excuses, apathy and incompe... read more
Business response:
Thank you for sharing your feedback, Suzan. We are truly sorry for the delays and frustration you’ve experienced—this is not the level of care or communication we aim to provide. Outstanding care is at the heart of everything we do, and we take your concerns very seriously. We want to make this right and ensure you get your results promptly. Please contact our patient advocate at 312-212-8124 or submit your concerns through our patient feedback form: https://midwestexpressclinic.com/patient-feedback-form/. Your input is cri... read more
Billing was first red flag because I have blue cross blue shield every copay is $20-$25 anywhere HERE $75! To not even get any help!!!! I have flu and I'm still dying when I asked doctor for doctors note I was stunned to see she was very adimant about getting me back for another doctors note like no I asked for four days to return before then if I felt better , well she gave me 2 and I'm still sick as a dog . I have the flu still puking and coughing think I can go to work like this ????? Now why would I come back to pay anot... read more
Business response:
Liz, we’re sorry to hear about the billing issues you’re experiencing. We know how frustrating this can be and want to help fix it as soon as possible. Please call 312-212-8124, and our team will work with you to sort things out and answer any questions you have.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.8 star rating with 302 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.