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Midwest Express Clinic - Portage Park
- Urgent Care
- Chicago, IL
About this business
Location details
4070 N Milwaukee Ave, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I have been here 4 times (three for myself, once for my son) over the last year and have had excellent and prompt care every time. Each Doctor has been wonderful and attentive. The nurses and front staff are wonderful as well! I highly recommend reserving a time slot online and registering before going in to make the check-in process smooth and wait time minimal.
Business response:
Hi Ash, thank you for your thoughtful review. We’re happy to know our team has been consistently prompt, professional, and caring during your visits — Express is our middle name!
I came here twice. Better than my Drs office. Tested for strep covid and the flu. Only complaint is they don't have x-ray machine here. So I had to go to a different one when I hurt my foot.
Business response:
Hi Honest! We're so glad you enjoyed your visit with us. As for the X-rays, a few of our clinics do not have X-ray machines so we recommend calling the clinic prior to your visit to ensure there is one available!
I had an upper respiratory infection and needed to see if I needed meds. The only issue I had was at the front desk. The woman at the desk told me to hold on and then didn't acknowledge me while she continued to work on the computer. It was odd. After that everything was quick and efficient. The nurse was friendly and took my vitals before giving me a COVID/Flu/strep test. They prepared my room and I was seen by a nurse practitioner within minutes. He was friendly and made sure he listened to my symptoms. I was quickly provi... read more
Business response:
Thank you, Mitch! We always appreciate any feedback we receive as our team here at Midwest Express Clinic works to ensure that each patient is happy. Please let us know how we can improve and receive five stars next time through the patient feedback form on our website. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Very through, efficient and considerate. I'm going back here, right now, for these very reasons.
I strongly do not recommend this clinic. In August 2024, I visited it with my wife, who had a torn nail on her finger. At the reception, we were told that the visit would cost $125 since the clinic did not accept our insurance. We specifically asked if this amount could increase and were assured that it was the final cost. We agreed. The doctor saw us for about 10 minutes. She barely explained anything, reluctantly answering my questions, even though I tried my best to communicate in English, despite not being a native spea... read more
Business response:
Taras, we’re sorry to hear about the billing issues you’re experiencing. We know how frustrating this can be and want to help fix it as soon as possible. Please call 312-212-8124, and our team will work with you to sort things out and answer any questions you have.
Waste of time and money, charged 125 to sit in a room and told I couldn't be helped, will never come back
Business response:
Dear Mark, we are sorry to hear that we did not meet your expectations. This is not the experience we want our patients to have. If you’d like to escalate your feedback and hear back from someone on our team, please fill out the patient feedback form on our website. We’d be happy to talk with your further. https://midwestexpressclinic.com/patient-feedback-form/
Frequently asked questions about Midwest Express Clinic - Portage Park
How is Midwest Express Clinic - Portage Park rated?
Midwest Express Clinic - Portage Park has a 4.7 star rating with 598 reviews.
When is Midwest Express Clinic - Portage Park open?
Midwest Express Clinic - Portage Park is closed now. It will open at 8:00 a.m.