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Miles Chevrolet
- Car Dealers
- Decatur, IL
About this business
Location details
150 W. Pershing Rd., Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service Review the man who I spoke with could not have been more helpful and friendly! They changed my oil and rotated my tires last minute (my fault for waiting) for a trip we were taking the next morning. He was great to work with. (I don't remember his name but I remember him saying his wife is a nurse....super nice guy!)
Business response:
Karen, We aim for a high standard of customer service thanks for letting us know that we achieved our goal during your visit! Your friends at Miles Chevrolet
Service Review the man who I spoke with could not have been more helpful and friendly! They changed my oil and rotated my tires last minute (my fault for waiting) for a trip we were taking the next morning. He was great to work with. (I don't remember his name but I remember him saying his wife is a nurse....super nice guy!)
Business response:
Karen, We aim for a high standard of customer service thanks for letting us know that we achieved our goal during your visit! Your friends at Miles Chevrolet
head of household Our salesman was exceptional and explained the car and different things that where on car since we haven't bought a new car in 20 years
Business response:
Congratulations on your new car purchase, Robert! We are delighted to have been of help to you. We truly appreciate your business and hope to see you again in the service lane when it's time for your first oil change. Thank you for choosing Miles Chevrolet!
head of household Our salesman was exceptional and explained the car and different things that where on car since we haven't bought a new car in 20 years
Business response:
Congratulations on your new car purchase, Robert! We are delighted to have been of help to you. We truly appreciate your business and hope to see you again in the service lane when it's time for your first oil change. Thank you for choosing Miles Chevrolet!
James M. Dickerson Dan Rizzo was very helpful and so was Jarrod Cambell in helping us pick the right car for us
Business response:
Thank you James for mentioning Dan and Jarrod and how helpful they were in selecting the right car for you. Your friends at Miles Chevrolet.
James M. Dickerson Dan Rizzo was very helpful and so was Jarrod Cambell in helping us pick the right car for us
Business response:
Thank you James for mentioning Dan and Jarrod and how helpful they were in selecting the right car for you. Your friends at Miles Chevrolet.
Decatur's finest Chevrolet dealership. Brought my car in, had it serviced, now I'm happy. It was the fastest I have ever had a car serviced in 56 years of driving. Polite, fast, courteous. As good as one can expect. I recommend a pay raise for everyone in the service department.
Business response:
Thanks so much for that high praise for our service department. We're proud of our awesome service team and it's great to hear a customer validate that feeling! We look forward to serving you for many more years! -Your friends at Miles Chevrolet
Oil change service I'm still waiting on my call back with a quote for new tires. I guess you don't want to sell me some tires.,
Business response:
Hello Sheryl - Please accept our apologies, as it appears your request for a tire quote was either not received or not properly routed. We have been unable to find your contact information based on your first name alone. Will you please contact our Service Manager, Robert Calhoun, at 271-872-2060 at your earliest convenience? He would like to learn more about how this communication mix-up occurred. Thank you!
Oil change is not a topic for a survey... It was an oil change, not a big deal, and not worth the hassle of filling out a survey. It is ridiculous that this is sent after each visit.
Business response:
Greetings Kenneth, and thank you for your post. While we try not to overplay our welcome, the surveys are optional and provide us with good feedback on the standard of service we're providing for all our customers. -Your friends at Miles Chevrolet
Frequently asked questions about Miles Chevrolet
How is Miles Chevrolet rated?
Miles Chevrolet has a 4.6 star rating with 2,277 reviews.
When is Miles Chevrolet open?
Miles Chevrolet is closed now. It will open tomorrow at 7:30 a.m.