Milestone Senior Living Rhinelander's cover image
Claimed

This profile has been claimed by the business owner or representative.

Milestone Senior Living Rhinelander

4.0
  • Assisted Living Facilities
  • Rhinelander, WI

About this business

WellnessAssisted Living Facilities

Location details

4686 North Shore Dr, Rhinelander, WI, 54501, United States

Get directions
4.022 reviews
Select a rating
Sheila's profile image
Sheila 
3 years ago

I visited this facility Milestone Senior Living - Rhinelander was a very nice community, very nice people, and the accommodations were very nice. I would have no hesitation to recommend it to someone. The staff was very nice, very helpful and very knowledgeable. it's not modern, it's not brand new, but it's well kept up. It was very acceptable. 

Business response:

Hi Sheila, Thank you for the review! We greatly appreciate your positive feedback and hope to see you again soon! 

Jeanne's profile image
Jeanne 
4 years ago

I visited this facility We went to see Milestone Senior Living this morning to look at their assisted living. It was very nice. It would be a very nice place to live. It looks nice from the outside, and everything inside. All the rooms are decorated nicely. They're all carpeted, painted, and paneled. All the furniture looks like it's all brand new. Everything looks really up-to-date. The staff was very helpful and very informative. She said there were activities going on all the time during the day. There were two different ... read more

Business response:

Hi Jeanne, Thank you for the review! We greatly appreciate your positive feedback and hope to see you again soon! 

music teacher's profile image
music teacher 
5 years ago

I am a friend or relative of a current/past resident The rooms are very well kept and easy for someone who has limited sight to navigate around. The staff have been cordial and very helpful when we have had questions or needed to set up help for my mother. When we needed to have someone bring groceries to her during Covid-19 they helped us work out a way for someone to go buy those groceries for her and then drop them off in the entry way to keep all residents safe. They have a wonderful activities director who sets up an ex... read more

awrhl's profile image
8 years ago

I am/was a resident of this facility My dad moved in to Milestone a year ago. The staff at Milestone helped him feel at home. Dad has Dementia and some days it is hard to visit with him, the wondeful staff put him at ease and make him feel like he is at home abe to share his memories. I am thankful for the staff for taking such great care of my dad. 

me123-gmail-com's profile image
me123-gmail-com 
8 years ago

I visited this facility Finding an Assisted Living for a parent is never easy. i felt welcome the second I entered the door. The staff were very accommodating, it was v 

John's profile image
6 years ago

I am a friend or relative of a current/past resident My wife was at Milestone. She was there for respite stay. The ladies that were there were very nice, but the room was awful. On the way there we got a call that she wouldn't qualify for the apartment side and that she had to be in the "memory" side. So we went there and we checked in. When we went and opened the door, the only thing in the room was an old twin bed. The box spring was worn and had holes in it. It was just an old, lumpy mattress. Frankly, when we got in ther... read more

Business response:

Thank you for your feedback. We sincerely apologize your experience at Milestone Senior Living was not to your standards. We are known for our ‘Red Carpet’ service and regret we did not deliver during your stay. We have discussed your concerns internally with our team including our new Community Director. In addition to adjustments made based on your feedback, please expect to be contacted by Senior Housing Management’s Regional Operations Manager to discuss this situation further. Again, we truly value the information you h... read more

rose5551's profile image
rose5551 
6 years ago

I am a friend or relative of a current/past resident Outdated care plans, care plans presented for my mother are not carried out. No administrators present for several months now......offices are empty. No one to contact when having a question about my mother’s care or concerns. Inconsistent activities offered. Not having a consistent shower schedule or frequency of showers. Very poor communication with family when staff changes or no longer exists. Do not follow specific required diet plan for diabetic residents. Not accoun... read more

Frequently asked questions about Milestone Senior Living Rhinelander

How is Milestone Senior Living Rhinelander rated?

Milestone Senior Living Rhinelander has a 4 star rating with 22 reviews. 

When is Milestone Senior Living Rhinelander open?

Milestone Senior Living Rhinelander is open now. It is open 24/7.