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Mill Street Garden
- Apartments
- Woburn, MA
About this business
Location details
57 Mill Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great thank you.
Business response:
Thank you for sharing your feedback and I am so happy to see that we have provided you with a 5-star experience! If there is anything you need in the future, please don't hesitate to contact me at: Akaussner@thehamiltoncompany.com and I would be happy to assist you. Best regards, Amy Kaussner - Property Manager The Hamilton Company
Prompt, friend and prificient!!
Business response:
Hi Nahar, We greatly appreciate your positive feedback and are glad to hear that we have succeeded in our resident service! If you ever need anything in the future, please don't hesitate to contact me at: Abelschner@thehamiltoncompany.com / 978-623-8155 Best, Alyssa Belschner–Property Manager The Hamilton Company
Holly in the office in Woburn was wonderful. She was responsive, kind and supportive as I moved across country during Covid with my dog. The apartment was clean with new appliances and nice hardwood floors. There were new windows in both bedrooms. I needed to break my lease which is very expensive in any apartment complex, but Hamilton Company returned my security deposit in full. I was quite surprised and so grateful. I would recommend this particular apartment complex and especially recommend Holly as your apartment agent.... read more
Business response:
Hi Theodora, We are so glad to hear that you enjoyed your residency with us in Woburn and that you had an especially positive experience working with Holly. We truly appreciate you taking the time to leave us this review. Should you ever need our help in finding an apartment again, please reach out to us! Best, Lisbeth McCracking The Hamilton Company (617) 783-0039 Outreach@thehamiltoncompany.com
I never write reviews, but I told myself I HAD to prevent somebody else from suffering as I did while living here. I would not wish living here on my worst enemy. If you want to sleep with dozens of mice/rats, get attacked by "restricted breed dogs" living on the property (that are LISTED as "not allowed" per policy), feel incredibly unsafe in your own home, and have terrible neighbors...move on in! A dog attacked my puppy and I had to get in the middle, resulting in a broken wrist. I never reported my injuries due to fear o... read more
Business response:
Hi Rachel, Thank you for leaving us this feedback and I am genuinely sorry to hear that this was your experience. I was not able to confirm your residency with us based off of just your name as it appears here but I believe I am aware of your tenancy based off of prior communications with you. I will reiterate and clarify where I can - I believe you moved out of your apartment in August 2023 and we let you out of your lease early with no fee; we did treat your unit for pests and we do not have other complaints about this in... read more
I’ve lived here over 4 years now and I was told a dog park was coming and the pool would be fixed the first summer I moved in. NONE of that has happened. Parking is just ridiculous, people park wherever, a single car in a doubt spot from the same household makes no damn sense. 2 cars from the same house can be put into a double spot to leave space but no. Elderly end up parking far against the fence while the younger crowd parks closest to the building. Maintenance is NOT 24/7! They also come unannounced and enter regardless... read more
Business response:
Hello Sami, Thank you for leaving us this review as we are always interested in hearing constructive feedback so we can improve our service to our residents. I am the current property manager of Mill Street Gardens and I am sorry to hear that you were previously told a dog park would be implemented as this is not a part of our redevelopment plan and has not been, to the best of my knowledge. I do apologize that someone previously gave you this misinformation. However, we are in the process of launching a redevelopment and ... read more
Do not rent here. They allow smoking cigarettes in the apartment which can reach two floors above and is essentially second hand smoke. Terrible management
Business response:
Melissa, Thank you for bringing the smoking issue to our attention and for you and Ryan taking the time to speak with me. We have emailed all residents re-enforcing our policy that smoking is strictly prohibited in all interior common areas - and that any smoking is strongly encouraged to be done outside. We have reached out to the residents smoking specifically in your building as well. In addition, we have also ordered No-Smoking signs to be strategically placed in the common areas and throughout the community. Our goal... read more
Frequently asked questions about Mill Street Garden
How is Mill Street Garden rated?
Mill Street Garden has a 3.3 star rating with 71 reviews.
When is Mill Street Garden open?
Mill Street Garden is closed now. It will open at 9:00 a.m.