This profile has been claimed by the business owner or representative.
Monarch Behavioral Health Urgent Care - Raleigh
- Counseling & Mental Health
- Raleigh, NC
About this business
Monarch The caring professionals at Monarch work diligently to provide a safe and nurturing, trauma-informed environment for each person. Staff provide individualized services for people with intellectual and developmental disabilities and mental illnesses as well as support and counseling for those with substance use challenges.
Location details
319 Chapanoke Rd Suite 120, Suite 120, Raleigh, NC, 27603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
This facility truly fills in the gaps in mental health care. I took my family member who was in acute mental distress but didn't need the ER. First the front office was extremely friendly male employee who took the time to point us yo the right side of the building. We were further greeted by the two most professional employees. Who understood the nuances of dealing with a person in crisis. From the moment we arrive at Monarch we were warmly greeted. This facility doesn't intensify the stress during a very stressful time.
July 5, 2024, fantastic improvement over experience here two years ago. Very warmly welcomed by the front desk. Caringly screened by a nurse. Interviewed for current living conditions to provide public resource references. Thoroughly reviewed background and current personal conditions with a social worker. Finally, discussed medication needs virtually and received a prescription. Treated with professionalism and respect from beginning to end. In and out in 90 minutes.
Termika Woolley came off as very unorganized, moody, and alittle insecure.
I was greeted by the front desk receptionist. She was friendly and helped me to get checked in. Then I saw Louise, the nurse, who was professional, answered my questions and helped me to feel comfortable. Next I talked to the therapist. She was awesome! Very easy to talk to, gave me some great feedback, and made me feel better after she left. Lastly, I saw the nurse practionier who was very knowledgeable, professional and answered all of my questions. I received some paperwork reviewing my visit and anxiety meds were called... read more
My experience in no way reflected the other negative reviews here. I walked in on a weekday, filled out my paperwork, and waited less than 10 minutes to be called back by a nurse. I saw the nurse, therapist, and PA (all in person) and was out the door on my way in a little over an hour. The ladies at the front desk were super friendly, as was everyone else I interacted with. I’ve found my online experience via telehealth to also be streamlined and effective.
Frequently asked questions about Monarch Behavioral Health Urgent Care - Raleigh
How is Monarch Behavioral Health Urgent Care - Raleigh rated?
Monarch Behavioral Health Urgent Care - Raleigh has a 4.7 star rating with 15 reviews.
When is Monarch Behavioral Health Urgent Care - Raleigh open?
Monarch Behavioral Health Urgent Care - Raleigh is open now. It will close at 10:00 p.m.