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Monarch Point
- Apartments
- Lubbock, TX
About this business
Location details
6111 71st St, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Best single story style apartments! We have loved living at monarch point! They have the best staff who are always so welcoming! This apartment checked off every single one of our boxes! They even have small backyards! Seriously one of the best apartments in Lubbock Tx! It’s so close to so many food options and stores it’s so convenient living here!
Business response:
Hi, Kloee. We appreciate the rating, and are glad we could provide you with a positive experience!
Excellent Single Story Apartments! I have lived at Monarch Pointe since they have first opened and could not be happier with my experience so far. The property Manager and staff are extremely friendly, helpful, courteous, and go out of their way to accommodate my needs. These are single story apartments that look very nice on both the inside and outside and the complex has fantastic amenities such as a pool and gym that are accessible as a resident. The complex also is in a great location and I am within walking and short dr... read more
Business response:
Thank you so much for your kind words, Alex ! We really appreciate your feedback.
The office staff has originally was great, and now is charging me through the roof for things I was never notified 2 months post-move out I loved living here until my apartment flooded and my entire bathroom wasn't usable for a whole month and I had maintenance men in and out of my house all day long. They would leave my apartment door open and unlocked while I was at work and would leave a mess every time never fixing the issue, and eventually, the apartment had me move to a new apartment in the complex. I argued to pay onl... read more
Business response:
It's regrettable to hear about your experience at Monarch Point. We regret the inconvenience caused and appreciate your feedback.
BEWARE This is the worst apartment I have ever lived in and it’s supposedly brand new. But beware nothing is new inside the apartment they are built with used appliances. Countertops are crap and they just piece stuff together. I moved in with a huge gap underneath the patio door and the management said that was normal and the clear door sweep would help with the gap that allows light and bugs inside the apartment. Then they argued with me instead of just fixing the problem. Also if it’s brand new then why do some u it’s hav... read more
Consider looking elsewhere if you value your peace and privacy. We have lived in this apartment complex for a year, and our experience has been overwhelmingly negative, primarily due to the office staff. While the apartments are new, the management issues have made our time here challenging. First and foremost, the front desk employees leave much to be desired. Their unprofessional demeanor and lack of helpfulness create a frustrating environment. When residents approach them with questions or concerns, they often respond ru... read more
To help others like you Inspect BEFORE you sign a lease!!! Oriental roaches seen in this complex. New construction has disturbed their habitat. Please, know that it is a best practice to carefully inspect & complete a walk-through in the evening. (applies to any other apartment complex you may consider as well) Roaches are nocturnal so more active/visible after dark. Research what signs of their presence to look for. If you see even one there may be more.
Frequently asked questions about Monarch Point
How is Monarch Point rated?
Monarch Point has a 4.2 star rating with 75 reviews.
When is Monarch Point open?
Monarch Point is closed now. It will open on Monday at 8:30 a.m.