Monterra Townhomes | Apartments at 3960 S Federal Way - Boise ID - Reviews - Photos - Phone Number
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Monterra Townhomes

4.3
21 reviews
(Apartments)
 3960 S Federal Way, Boise, ID 83716US

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(208) 344-3636

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4on BirdEye, Oct 19, 2017
It was very good, liked the staff and maintenance guys, very friendly and helpfull....
Mandy, Bailey, Bryan and Junior
Thank you very much!
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5on BirdEye, Oct 18, 2017
Bailey made the experience of trying to find a new place to live an excellent one. She was very helpful and informative while taking our tour. The process of moving in was very smooth thanks to her, and made move in day easier 100% more »
5on BirdEye, Sep 27, 2017
Excellent and caring staff. Well managed and well maintained. The staff really does care about the community and you can count on them. more »
5on Google, Aug 19, 2017
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5on Facebook, Aug 19, 2017
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4on Google, Jul 28, 2017
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5on Google, Nov 04, 2016
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5on Google, Aug 21, 2016
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5on Google, Jul 06, 2016
So far we have enjoyed living in Monterra townhomes. Kyle and Kelli are very helpful and always available if I am having any issues. I love the ability to pay your rent & put maintenance requests online! The maintenance guys have been friendly and easy to work with. Only downside is I wish there were more cabinets or a pantry for food. During the tour it didn't seem like a huge deal but once we moved, then we realized the limited space. Another great plus is the pool is always clean and inviting! I recommend this complex! Elementary school zoned for the area is really good as well! more »
Business Response:
Thank you so much for your kind words, Sarah! Our number one goal is to provide our residents with an enjoyable living experience, and I could not be more thrilled to know that we have succeeded in your eyes!
5on Google, Mar 25, 2016
I must say I've enjoyed living here so far. Great complex with a friendly and helpful staff - the maintenance team has been prompt (one minor fix to a door) and the office team has been a pleasure to work with as well. I've not run into any of the issues that other reviewers have... parking isn't an issue as long as you follow the rules! more »
Business Response:
Thank you for your feedback! We take pride in providing our residents with an enjoyable living experience through our spacious homes and superior customer service. I am pleased to hear your experience was just that - especially regarding our leasing and service teams!
4on Google, Aug 25, 2015
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5on Google, May 16, 2015
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Business Response:
Thank you for your feedback! We take pride in providing our residents a quality and enjoyable living experience within our community through our spacious apartment homes and superior customer service. I am pleased to hear your experience was just that especially regarding our leasing team!!
3on Apartment Ratings, Nov 07, 2013
My husband and I and our three children absolutely love living at Monterra Apartments on Federal Way. Because they are older apartments we have had a few things that were not working properly. The property managers here at Monterra are extremely attentive. Anytime we have needed to call them they have a very fast response and the problems are taken care immediately! The Property Management Co., Riverstone and their maintenance people are outstanding!! Nice recreation room and very clean pool. Apartments set up in a way that you don't hear much of your neighbors noises. But....mostly these apartments are outstanding because they are run by such a helpful and friendly management company!! more »
3on Facebook, Aug 25, 2013
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5on Facebook, Aug 13, 2013
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3on Google, Mar 18, 2013
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3on Google, Mar 18, 2012
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4on Apartment Ratings, Jan 29, 2011
I moved in a year ago and Monterra was a great place for me. Unfortunately I had a job transfer, or I definitely would've stayed!
The homes are large and spacious, maintenace is always avai
lable and come within 48 hours to fix any problems. Office staff is friendly and professional. The grounds are very well maintained and you definitely feel safe within this community.
I would definitely recommend it. Though the townhomes may seem a bit expensive, they are definitely worth the price for the quality of home and service you get.
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3on Apartment Ratings, Dec 01, 2010
These apartments are expensive, so make sure you plan on staying there the entire length of your lease. It costs you 3 months rent if you want out of your lease early and you lose your deposits, so it can cost up to 3000.00. We had a shih tzu and a golden retriever. You are not allowed to tie big dogs up outside, but there are no fenced in back yards so you have to walk your dog on a leash EVERY time they want to go outside. Not fair to big dogs to be stuck in an apartment. I enjoyed our town home. It had TONS of room and it was comfortable. We rarely needed anything fixed and the maintenance men would come within 48 hours, or we would receive a call back. I got 95% of my deposit back when I moved out. I sanitized everything. Washer and dryer is extra per month, but not expensive. You get a garage!!! Plus, you can park in front of your garage. I enjoyed my stay at Monterra. My apartment overlooked the canal and it was only 740 a month. The only reason I wouldn't move back is, because of my golden retriever. I'd like to have a back yard and I'm ready to own a home. more »
4on Apartment Ratings, Apr 19, 2010
I lived at Monterra (formerly Falcon Valley) from 8/09-02/10 and LOVED it! I don't understand all the bad reviews. They staff is great! Very friendly and helpful. Sometimes it might take a couple of days to get something fixed in the home, but thats usually because they have to call another company to come out. The office staff are always cheery and helpful when we walk in. I recommmend this place to everyone! Way better than your standard apartment community, lots of space, attached garages, great pool and a huge fitness center! more »
5on Google, Dec 29, 2008
Monterra Townhomes is the best luxury townhomes you can find in town. The rent may seem a bit expensive but you get what you pay for: big two stories, with garage and nice view. We used the pool and hot tube a lot and they are always clean.
I lived there for two years and loved it. Management are very nice, Riya and Ashley are very friendly and very considerate. Maintanance staff are quick and handy. I moved back to Arizona and will miss the nice place I lived. Bin, 12/29/2008
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Boise, ID Apartments

Welcome home to luxurious Monterra townhomes for rent in Boise, Idaho, where we feature spacious 2 & 3 bedroom townhomes with over 1,300 square feet. We are conveniently located in Southeast Boise near I-84, Downtown Boise, Boise Factory Outlets, Columbia Marketplace, Boise State University and Downtown Boise. At Monterra we provide our valued residents with professional on-site management available six days a week and a reliable maintenance team available 24-hours a day.

Monterra Townhomes now offers renovated apartment homes which include updated flooring, stainless steel energy-efficient appliances, resurfaced countertops, and espresso cabinetry. Call today to reserve an updated apartment to suite your lifestyle.

Did we exceed your expectations? Please let us know if a Mission Rock team member brought this value to life by emailing more details regarding your superior customer service experience to pillaraward@missionrockres.com!
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Review summary

5  11
4  5
3  5
2  
1  
4.3
21 reviews

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